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Rewards that employees receive as a result of their
employment and position rather than performance
in the organization are refered to:
• a) Variable pay
• b) Benefits
• c) Salary
• d) Bonuses
Which of the following term is used for choosing
the individual that is best suited to a particular
position and to the organization from a group of
potential applicants?
• a) Recruitment
• b) Selection
• c) Staffing
• d) Enrollment
Question # 11 of 20 ( Start time: 11:18:20 PM )
Total Marks: 1
Which of the following is NOT one of the methods
of recruiting outside candidates?
Select correct option:
• a) Job advertisements
• b) Job postings
• c) Employment agencies
• d) Executive recruiters
Employee’s inability to complete the assigned tasks
within the deadline may leads to:
• a) Decline in his salary only
• b) Increased work burden
• c) Employee demotion only
• d) Disciplinary action against him
The inner drive that directs a person’s behavior
towards goal attainment is known as:
• a) Performance
• b) Motivation
• c) Need
• d) Attitude
Which performance appraisal technique lists traits
and a range of performance?
• a) Alternation ranking
• b) Graphic rating scale
• c) Management By Objective
• d) Paired comparison
The cognitive component consists of a person’s:
• a) Emotions
vu.ysapak.com.ni•ngb.c) o m Knowledge
• c) Attitude
• d) Feelings
Which of the following criteria is said to be
essential for an effective communication?
• a) Sender and receiver are using the same
codelanguage
• b) At least two people are involved &
willing to communicate
• c) A channel to communicate should be
present
• d) All of the given options
Employees quit the organizations at their own
choice through
• a) Outplacement, restructuring
• b) Discharging, layoff
• c) Transfer, demotion
• d) Resigning, retirement
The supervisor keeps a log of positive and negative
examples of a subordinate’s work-related behavior
in:
• a) Management By Objective
• b) Comparison method
• c) Essay method
• d) Critical incident
HRIS helps managers to perform
_______________________ more effectively &
systematically.
• a) Management functions
• b) Controlling functions
• c) Planning functions
• d) HR functions
In which of the following area organizations are
legally bound to maintain consistency in HR
policies?
• a) Compensation system
• b) Training & development
• c) Safety measures
• d) None of the given options
-- HR-related guidelines for building effective selfdirected
teams include:
a. designating a strong leader as manager of the team.
b. eliminating cross training so that workers can
concentrate on their jobs.
c. providing extensive training so that team
members have the skills needed to do their jobs.
d. assigning employees who dislike teams to work
together as a team to overcome their resistance
Which of the following component of attitude
represents a person’s opinions, knowledge, and
information?
► Affective component
► Cognitive component
► Behavioral component
► Objective component
Which of the following term best represents the
individuals who have interests in an organization
and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Decision regarding the delivery medium for
training is made prior to which of the following
step?
► Evaluating the training program
► Designing the contents of training to be
delivered
► Identifying whether the training is required or
not
► Conducting need assessment to identify issues
The screening used to reduce absenteeism on the
basis of medical problems and to establish a
baseline for future health insurance claims, is:
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
vu.ysapak.com
Which of the following test is used to measure a
candidate's knowledge regarding job duties he/she
is supposed to perform in a particular job
position?
► Work knowledge test
► Trade knowledge test
► Job knowledge test
► Position knowledge test
Which of the following is a goal-directed summary
of a person's experience, education and training
developed for use in the selection process?
► Curriculum vitae
► Educational record
► Career goal
► Interview questioning
Which of the following information is NOT
collected through observation method while
conducting job analysis?
► Who is monitoring the task?
► What task has done?
► How task has done?
► How long a task has taken to complete?
'Fair employment legislation' is applicable to
which of the following?
► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network
'Career counseling' is part of which of the
following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
The emigration of trained and talented individuals
to other nations mostly due to lack of opportunities
is known as:
► Job insecurity
► Outsourcing
► Workforce diversity
► Brain drain
________ refers to a set of expected behavior
patterns attributed to someone who occupies a
given position in a social unit.
► Norm
► Perception
► Role
► Stereotyping
Which of the following skills are required most by
the Top-level managers?
► Technical skills
► Interpersonal skills
► Conceptual skills
► All of the given options
Which of the following involves channeling the
behavior of all personnel to accomplish the
organization's mission and objectives while
simultaneously helping them accomplish their own
career objectives?
► Planning
► Organizing
► Leading
► Controlling
vu.ysapak.com
Which of the following stage of training module
identifies the mediums of training?
► Designing phase of training
► Training Need Analysis
► Determining training objectives
► Training evaluation
Previous company records & customer
satisfaction surveys may serve as a source for:
► Cultivating learning culture within the
organization
► Determining deficiencies that require
training
► Developing career development plans for
employees
► Identifying training outcomes through
evaluation
'Due to lack of knowledge among employees, they
are unable to operate the computerized MIS',
which of the following addresses this problem?
► Provision of new computers
► Conduct relevant training
► Supply input devices
► Supply output devices
What could be the main consideration of an HR
manager during recruitment?
► Outsource the employee selection to recruiting
agencies
► Screen the pool of appropriate applicants
► Attract a large number of applicants
► Only hire the experienced candidates
Term used to refer the potential employees
available for work within the geographic area from
which employees are recruited is:
► Labor market
► Employment market
► Employee market
► Job market
Ufone, appointed Mr. Ali just to develop training
modules for its employees. In such a case Mr. Ali is
said to be a/an:
► HR executive
► HR generalist
► HR specialist
► None of the given options
HR managers who are close & answerable to top
management/CEO, and perform one or more HR
functions are titled as;
► HR specialists
► Functional managers
► HR generalists
► HR executives
Unilever is serving all around the world with its
diversified products, it is said to be practicing:
► Technological advancements
► Rapid changes
► Stakeholders' management
► Business globalization
Entrepreneurs are said to perform the:
► Interpersonal role
► Informational role
► Supportive role
► Decisional role
Good judgment, creativity, and the ability to see
the big picture are the abilities of managers having:
► Technical skills
vu.ysapak.com . n i►ng In.cteorpmersonal skills
► Conceptual skills
► Practical skills
Which of the following abilities are categorized as
the Technical skill of an individual?
► Judgment & creativity
► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement
Resources are allocated & assigned while:
► Planning & Organizing
► Leading & Controlling
► Organizing & Controlling
► Controlling & Planning
Which of the following statement represents
"effectiveness"?
► Achieve most output with less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
“A person is known by the company he/she keeps”;
is well described by which of the term?
► Prejudice
► Stereotype
► Introversion
► Extroversion
A special form of recruitment that involves placing
a student in a temporary job with no obligation
either by the company to hire the student
permanently or by the student to accept a
permanent position with the firm following
graduation, is known as:
► Cooperative work
► Student placement
► Internship program
► Student leasing
According to which act, pay discrimination on the
basis of gender for same position & performance is
prohibited?
► Civil rights
► Equal pay
► Worker compensation
► Age discrimination
Which of the following had gained importance
during 1970s to save the organizations from courts?
► Trade unions
► Human relation movement
► Employment legislations
► None of the given options
HR department became the main force behind
all changes during:
► Mechanistic period
► Catalytic period
► Organistic period
► Strategic period
For which of the following employees'
participation plays a vital role?
► Enhance goals' complexity
► Develop tools for measurable goals
► Redefine goals frequently
► Ensure goals attainment
HR department maintains _______________
records.
► Employee
► Sales
► Production
► Inventory
vu.ysapak.com
By retrieving required information timely,
organizations are in the position to:
► Take critical decisions
► Support organizational activities
► Facilitate organizational people
► Implement strategies more efficiently
The thorough & detailed study regarding jobs
within an organization is termed as:
► Job analysis
► Job description
► Job specification
► Job evaluation
Which of the following condition stimulates the
need of Job analysis within an organization?
► Creation of New jobs
► Prior to job specification
► While modifying existing jobs
► All of the given options
The set of tasks & duties assigned to a particular
person is said to be his/her:
► Position
► Duty
► Responsibility
► Work
In order to ensure better compensation & salary
packages for employees, organization should
develop:
► Job description
► Job specification
► Job evaluation
► All of the given options
Which of the following defines the levels of
authority to perform the assigned tasks?
► Labor union
► Competitor's threat
► Organizational structure
► Pressure group
Question No: 41 ( Marks: 10 )
Your company is going to launch a new product.
For this purpose you have formed a team within an
organization. The performance of team is
decreasing day by day.
1. State reasons why team is not performing
well?
2. What steps you should take to resolve this
problem?
)
Organizational Behavior is a study of investigating
the impact of:
► Employees' behavior in an organization
► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization
Which of the following term is used to identify,
"what the job holder does"? "how it is done"? &
"why it is done"?
► Job specification
► Job evaluation
► Job description
► Job title
Which of the following term is used to identify the
physical & mental skills, required to perform by an
individual within a particular position in an
organization?
► Job title
► Job specification
► Job description
► Job evaluation
Jobs are compensated on the basis of:
► Job analysis
► Job specification
► Job worth
► Job description vu.ysapak.com
_______________ is the main source of
innovations.
► Upgraded technology
► Human mind
► Competitors' pressure
► Research & Development
Which of the following HR function is the basic
element of recruitment?
► Attract the job applicants for the particular
post
► Select the best one among all applicants
► Train the people as per organizational
requirements
► Fire the non-performing employees
“A person is known by the company he/she keeps”;
is well described by which of the term?
► Prejudice
► Stereotype
► Introversion
► Extroversion
Terms "Interpersonal skills" and "Human skills"
are used for:
► Two different skills
► Different managerial skills
► Operational skills
► Same managerial skills
Which of the following abilities are categorized as
the Technical skill of an individual?
► Judgment & creativity
► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement
The intellectual & mechanical process used by an
organization to transform inputs into outputs is
termed as:
► Task
► People
► Structure
► Technology
Under which of the following authority, an HR
manager took the decision to provide training to its
employees regarding the operations of newly
installed machine?
► Staff
► Functional
► Line
► Implied
Which one of the following is NOT the benefit of
making teams?
► Every member is mutually accountable
within a team
► Teams enable organizations to better utilize
employees' talents
► Teams create trust and a collaborative culture
► Teams always perform better than individuals
in all situations
Which one of the following is NOT the
characteristic of a Virtual Team?
► Lack of nonverbal signals
► Limited social contact
► Increased social relationship
► Ability to overcome time and space constraints
Which of the following functions of HRM deals
with 'Collective Bargaining'?
► Staffing
► Forcasting
► Employee-assistance management
► Employee-relations management
'There is no need to make any new appointment';
therefore, the organization has transfered Mr.
Azam to another branch. This step of the
organization is taken to:
► Increase the labor supply than demand
► Maintain the balance of labor supply and
demand
► Decrease the labor supply than demand
► Devastate the balance of labor supply and
demand
A test conducted to ensure the biological fitness of
an individual by identifying the presence of any
inherited diseases like diabetese, heart diseases,
neurological disorders etc, is termed as:
► Hereditary testing
► Gene testing
► Instinct testing
► Genetic testing
Which of the given employment testing approach
requires individuals to perform activities similar to
those they might encounter in an actual job?
► In-basket technique
► Role playing
► Interview simulations vu.ysapak.com
► Case study
According to which of the following interview type,
several applicants are being interviewed by one or
more company representatives?
► One-to-one interview
► Panel interview
► Group interview
► Stress interview
'Material wastage has increased to greater extent
due to using outdated machinery'. This issue can be
resolved by:
► Train machine operators regarding its
operations
► Replacing the existing machinery with the
new one
► Using new raw material in production
► No action is required as it is not a noticeable
issue
Previous company records & customer satisfaction
surveys may serve as a source for:
► Cultivating learning culture within the
organization
► Determining deficiencies that require
training
► Developing career development plans for
employees
► Identifying training outcomes through
evaluation
Question No: 21 -
Evaluation of training program is conducted:
► At the initial stage while design a training
► Prior to need assessment phase
► Parallel to design a training content
► At the last stage of training
HR managers play vital role in:
► Setting production targets
► Formulating strategies
► Publishing financial statements
► Preparing reports for shareholders
Which of the following are the groups of social
nature that are formed around friendship and
common interests?
► Formal
► Structured
► Informal
► Unstructured
Initially the personnel department was only
involved in:
► Recruitment & selection
► Compensation & benefits
► Training & development
► Scheduling vacations
'Career counseling' is part of which of the
following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
'Fair employment legislation' is applicable to
which of the following?
► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network
Which one of the following is NOT included in
'Training and Development'?
► Orientation
► Career development
► Employee education
► Recruitment
Jamal Enterprises' top management refused to
consider its female marketing manager for the post
of Vice President. This action of the company is
representing which of the following?
► Gender discrimination
► Legal consideration
► Reverse discrimination
► Glass ceiling effect
The process of discovering potential candidates for
actual or anticipated organizational vacancies is
known as:
► HR planning
► Job analysis
► Recruitment
► Selection
The hiring process comprises which of the
following steps?
► Selection, Recruitment & performance
appraisals
► Recruitment, Selection & Socialization
► Selection, Orientation & Development
► Job analysis, Selection & Training
Which of the following defines the process of
'Recruitment'?
► Forecasting the demand of human resources
► Forecasting the supply of human resources
► Discovering potential job candidates for a
particular position
► Making a “hire” or “no hire” decisions
The number of people hired for a particular job
compared to the number of individuals in the
applicant pool is often expressed as:
► Application ratio
► Recruitment ratio
► Selection ratio
vu.ysapak.com . n i►ng E.mcpolmoyment ratio
The extent to which an employment selection test
provides consistent results is known as:
► Reliability
► Dependability
► Consistency
► Trustworthiness
Which of the following test indicates the person’s
inclination towards a particular occupation that
provides satisfaction to that individual?
► Vocational interest test
► Cognitive aptitude test
► Personality test
► Psychomotor abilities test
Question No: 35 -
All of the following areas are covered in an
employee orientation program, EXCEPT:
► Organizational history
► Employee benefits
► Organizational issues
► Organizational politics
Which of the following term reflects the process of
preparing organizational people according to the
future needs?
► Learning
► Training
► Development
► Need analysis
Which of the following term best represents the
individuals who have interests in an organization
and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Mr. Ahmed was working as a computer operator,
but he was unable to work in Ms Excel with the
required speed. Due to this reason management has
forcefully retired him & appointed a new person to
replace him, the company is said to be indulged in:
► Rightsizing
► Affirmative action
► Downsizing
► Discrimination
“Self-motivated & result oriented individuals with
sound knowledge of combined cycle gas turbine
power plant operations and practical experience of
mechanical, electrical and I&C maintenance of
plant.”
This section of job advertisement represents which
of the given term?
► Job analysis
► Job description
► Job specification
► Job evaluation
Which of the following statement represents
"effectiveness"?
► Achieve most output in less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
Question No: 41 ( Marks: 10 )
How hesitation among newly hired employees can
be eliminated through socialization within an
organization?
Mr. Ahmed was working as a computer operator,
but he was unable to work in Ms Excel with the
required speed. Due to this reason management has
forcefully retired him & appointed a new person to
replace him, the company is said to be indulged in:
► Rightsizing
► Affirmative action
► Downsizing
► Discrimination
Which of the following component of attitude
represents a person’s opinions, knowledge, and
information?
► Affective component
► Cognitive component
► Behavioral component
► Objective component
Which of the following term best represents the
individuals who have interests in an organization
and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Decision regarding the delivery medium for
training is made prior to which of the following
step?
► Evaluating the training program
► Designing the contents of training to be delivered
► Identifying whether the training is required or not
► Conducting need assessment to identify issues
The screening used to reduce absenteeism on the
basis of medical problems and to establish a
baseline for future health insurance claims, is:
► Physical examination
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
Which of the following test is used to measure a
vu.ysapak.com
candidate's knowledge regarding job duties he/she
is supposed to perform in a particular job position?
► Work knowledge test
► Trade knowledge test
► Job knowledge test
► Position knowledge test
Which of the following is a goal-directed summary
of a person's experience, education and training
developed for use in the selection process?
► Curriculum vitae
► Educational record
► Career goal
► Interview questioning
Which of the following information is NOT
collected through observation method while
conducting job analysis?
► Who is monitoring the task?
► What task has done?
► How task has done?
► How long a task has taken to complete?
'Fair employment legislation' is applicable to
which of the following?
► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network
'Career counseling' is part of which of the
following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
The emigration of trained and talented individuals
to other nations mostly due to lack of opportunities
is known as:
► Job insecurity
► Outsourcing
► Workforce diversity
► Brain drain
________ refers to a set of expected behavior
patterns attributed to someone who occupies a
given position in a social unit.
► Norm
► Perception
► Role
► Stereotyping
Which of the following skills are required most by
the Top-level managers?
► Technical skills
► Interpersonal skills
► Conceptual skills
► All of the given options
Which of the following involves channeling the
behavior of all personnel to accomplish the
organization's mission and objectives while
simultaneously helping them accomplish their own
career objectives?
► Planning
► Organizing
► Leading
► Controlling
Which of the following stage of training module
identifies the mediums of training?
► Designing phase of training
► Training Need Analysis
► Determining training objectives
► Training evaluation
Previous company records & customer satisfaction
surveys may serve as a source for:
► Cultivating learning culture within the organization
► Determining deficiencies that require training
► Developing career development plans for
employees
► Identifying training outcomes through evaluation
'Due to lack of knowledge among employees, they
are unable to operate the computerized MIS',
which of the following addresses this problem?
► Provision of new computers
► Conduct relevant training
► Supply input devices
► Supply output devices
What could be the main consideration of an HR
manager during recruitment?
► Outsource the employee selection to recruiting
agencies
► Screen the pool of appropriate applicants
► Attract a large number of applicants
► Only hire the experienced candidates
Term used to refer the potential employees
available for work within the geographic area from
which employees are recruited is:
► Labor market
► Employment market
► Employee market
► Job market
Ufone, appointed Mr. Ali just to develop training
modules for its employees. In such a case Mr. Ali is
said to be a/an:
► HR executive
► HR generalist
► HR specialist
► None of the given options
HR managers who are close & answerable to top
management/CEO, and perform one or more HR
functions are titled as;
vu.ysapak.com . n i►ng H.cR ospmecialists
► Functional managers
► HR generalists
► HR executives
Unilever is serving all around the world with its
diversified products, it is said to be practicing:
► Technological advancements
► Rapid changes
► Stakeholders' management
► Business globalization
Entrepreneurs are said to perform the:
► Interpersonal role
► Informational role
► Supportive role
► Decisional role
Good judgment, creativity, and the ability to see
the big picture are the abilities of managers having:
► Technical skills
► Interpersonal skills
► Conceptual skills
► Practical skills
Which of the following abilities are categorized as
the Technical skill of an individual?
► Judgment & creativity
► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement
Resources are allocated & assigned while:
► Planning & Organizing
► Leading & Controlling
► Organizing & Controlling
► Controlling & Planning
Which of the following statement represents
"effectiveness"?
► Achieve most output with less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
“A person is known by the company he/she keeps”;
is well described by which of the term?
► Prejudice
► Stereotype
► Introversion
► Extroversion
A special form of recruitment that involves placing
a student in a temporary job with no obligation
either by the company to hire the student
permanently or by the student to accept a
permanent position with the firm following
graduation, is known as:
► Cooperative work
► Student placement
► Internship program
► Student leasing
According to which act, pay discrimination on the
basis of gender for same position & performance is
prohibited?
► Civil rights
► Equal pay
► Worker compensation
► Age discrimination
Which of the following had gained importance
during 1970s to save the organizations from courts?
► Trade unions
► Human relation movement
► Employment legislations
► None of the given options
HR department became the main force behind all
changes during:
► Mechanistic period
► Catalytic period
► Organistic period
► Strategic period
For which of the following employees'
participation plays a vital role?
► Ensure goals attainment
► Enhance goals' complexity
► Develop tools for measurable goals
► Redefine goals frequently
► Ensure goals attainment
HR department maintains ______ records.
► Employee
► Sale
► Production
► Inventory
By retrieving required information timely,
organizations are in the position to:
► Implement strategies more efficiently
► Take critical decisions
► Support organizational activities
► Facilitate organizational people
► Implement strategies more efficiently
The thorough & detailed study regarding jobs
within an organization is termed as:
► Job analysis
► Job description
► Job specification
► Job evaluation
Which of the following condition stimulates the
need of Job analysis within an organization?
► Creation of New jobs
► Prior to job specification
vu.ysapak.com . n i►ng W.choilem modifying existing jobs
► All of the given options
The set of tasks & duties assigned to a particular
person is said to be his/her:
► Position
► Duty
► Responsibility
► Work
In order to ensure better compensation & salary
packages for employees, organization should
develop:
► Job description
► Job specification
► Job evaluation
► All of the given options
Which of the following defines the levels of
authority to perform the assigned tasks?
► Labor union
► Competitor's threat
► Organizational structure
► Pressure group
Question No: 41 ( Marks: 10 )
Your company is going to launch a new product. For this purpose
you have formed a team within an organization. The performance
of team is decreasing day by day.
1. State reasons why team is not performing well?
2. What steps you should take to resolve this problem?
The re-arrangement of organizational structure &
change in organizational culture is accomplished
during:
► Task analysis
► Organizational analysis
► Person analysis
► Management analysis
Decision regarding the delivery medium for
training is made prior to which of the following
step?
► Evaluating the training program
► Designing the contents of training to be
delivered
► Identifying whether the training is required or
not
► Conducting need assessment to identify issues
Organization, where employees are provided with
the opportunity to learn on continuous basis is
known as:
► Formal
► Informal
► Bureaucratic
► Learning
Which of the following statement defines
'Socialization'?
► The formation of an attachment bond
between an infant and its career
► The tendency of social theorists to explain
everything in terms of social causes
► The process of becoming part of a society by
learning its norms and values
► The historical process by which societies
change from traditional to modern ones
The screening used to reduce absenteeism on the
basis of medical problems and to establish a
baseline for future health insurance claims, is:
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
In order to appoint a lecturer for management, the
senior faculty asked Mr. Ali to deliver a sample
lecture to one of the MBA batch. The evaluation
form is provided to students to grade Mr. Ali as a
competent teacher in terms of his communication &
convincing abilities. What type of test is said to be
conducted for the evaluation of Mr. Ali?
► Reliable test
► Content-valid test
► Face-valid test
► Construct-valid test
What measure should be needed to ensure effective
recruitment?
► Keep pool of large size to get best out of it
► Address personnel needs of applicants
► Meet economies of scale for an organization
► Clearly understand organizational goals
Which of the following identifies the minimum
acceptable qualification that the incumbent must
possess to perform a particular job successfully?
► Job analysis
► Job specification
► Job description
► Job evaluation
SWOT Analysis is a tool for:
► Determining the mission
► Dividing missions into goals
► Scanning the environment
► Monitoring frequent performances
People within a group who initiate the work, give
new ideas and also collect information about the
task, are actually performing:
► Information collector roles
► Task oriented roles
► Relationship oriented roles
► Individual roles
vu.ysapak.com . n ing.com
Individual's behavior comprises of:
► Heritage
► Perception
► Emotions
► All of the given options
Which of the following term is used to study the
collective behavior of individuals within an
organization?
► Organizational culture
► Organizational norms
► Organizational behavior
► Organizational rules
Which of the following skills are required most by
the Top-level managers?
► Technical skills
► Interpersonal skills
► Conceptual skills
► All of the given options
Which of the following department of an
organization perform the managerial function of
matching organizational needs with the skills &
abilities of the employees?
► Finance department
► Marketing department
► Production department
► Human Resource department
A practice used by different companies to reduce
costs by transferring portions of work to outside
provider rather than completing it internally is
termed as:
► Planning
► Decentralization
► Restructuring
► Outsourcing
Which of the following aspect should be considered
during task analysis, before conducting the training
in an organization?
► Individuals who require training
► Shortcomings in existing technology
► Ineffective feedback system of organization
► Areas where training is required
As an HR manager you have collected and
reviewed the informationdata related to a
particular job, while conducting the job analysis.
What will be your next step in this situation?
► Maintaining and updating the jobs
► Identify objectives of job analysis
► Identify the job to be analyzed
► Draft job description & job specification
Which of the following step is MOST important in
creating job-fit?
► An effective selection process
► Promotion and transfer of existing employees
► Training of employees
► Competitive compensation packages
Members of an effective team should be more:
► Extrovert
► Homogeneous
► Inflexible
► Introvert
________ team allows groups to meet without
concern for space or time and enables organizations
to link workers together.
► Process
► Self-managed
► Virtual
► Cross-functional
Which one of the following is NOT the
characteristic of a Virtual Team?
► Lack of nonverbal signals
► Limited social contact
► Increased social relationship
► Ability to overcome time and space constraints
_____________ is an attribute of work teams which
results in a level of performance that is greater than
the sum of the individual inputs.
► Synergy
► Enthusiasm
► Energy
► Initiative
Which is NOT a weakness of group decisionmaking?
► Group decisions are time-consuming
► Groups enhance creativity through diverse
views
► Group members suffer from ambiguous
responsibilities
► Groups can be dominated by one or a few
members
Managers who are indulged in establishing policies
& procedures are fall under which category?
► Staff
► Line
► Functional
► Operational
Which of the following term best represents the
individuals who have interests in an organization
and influenced by it?
►Workforce
vu.ysapak.com . n i►ng S.tcakoemholders
► Customers
► Stockholders
Who collects information from institutions &
organizations outside their own, and facilitate the
organizational personnels with that gathered
information?
► Monitor
► Liaison
► Disseminator
► Figurehead
Being a Figurehead, manager has to perform
which of the following role?
► Informational roles
► Decisional roles
► Interpersonal roles
► Sequential roles
How many levels of management are in a
traditional organization?
► 5
► 3
► 8
► 4
The ability to think about abstract & complex
situations is refered to as:
► Mechanical skill
► Technical skill
► Interpersonal skill
► Conceptual skill
Controlling is mandatory to:
► Large organizations
► Small & medium enterprises
► All of the given options
► Private organizations
"Management" is concerned with the
administration of:
► Human resource
► Financial resource
► Physical resource
► All of the given options
A special form of recruitment that involves placing
a student in a temporary job with no obligation
either by the company to hire the student
permanently or by the student to accept a
permanent position with the firm following
graduation, is known as:
► Cooperative work
► Student placement
► Internship program
► Student leasing
Which of the following terminology describes the
legal legislation in which job applicant should not
be rejected on the basis of discriminatory
practices?
► Affirmative action
► Legal compliance
► Equal employment opportunity
► Stereotype
If the workforce of an organization represents true
proportion of the community sectors in all its job
classifications, it represents the
_____________________ of its affirmative action.
► Performance
► Gaps
► Effectiveness
► Discrepancies
Which of the following emerged when individuals
realized the strength they could gain by joining
together to negotiate with employers?
► Trade unions
► Human relation movement
► Employment legislations
► None of the given options
HR department became the main force behind all
changes during:
► Mechanistic period
► Catalytic period
► Organistic period
► Strategic period
As a result of which of the following activity, HRIS
is gaining popularity day by day?
► Generating organizational reports
► Managing resources effectively
► Retrieving timely information
► Handling bundles of data
Achievable & quality performance standards can
be set with the help of accurate:
► Job analysis
► Job description
► Job specification
► Job evaluation
Organizational Behavior is a study of investigating
the impact of:
► Employees' behavior in an organization
► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization
Which of the following is the main focus of
Organizational Behavior?
► Society
► Stockholders
► People at work
vu.ysapak.com . n i►ng U.cnioonm
Explain the following terms:
Personality
Perception
Attitude
Values
Ethics
ANSWER:
PERSONALITY: Personality is a combination of
psychological traits that describes a person.
PERCEPTION: Perception is the mental process to
pay attention selectively to some stimuli in the
environment.
ATTITUDE: Attitude comprises of feelings, beliefs
and behaviors.
VALUES: Values are the basic conviction about what
is right and wrong.
ETHICS: Ethics are the rules and principles that tell
what is right and wrong.
Socialization: In order to reduce the anxiety that new
employees may experience, attempts should be made
to integrate the person into the informal organization.
HRM department can conduct the orientation in order
to socialize
the newly hired employees with the working
environment of the organization. HRM plays
a major role in new employee orientation-the role of
coordination, which ensures that the
appropriate components are in place. In addition HRM
also serves as a participant in
program. As job offers are made and accepted, HRM
should instruct the new employee
when to report to work. However, before the employee
formally arrives, HRM must be
prepared to handle some of the more routine needs of
these individuals.
http://ping.fm/TXiNd
employment and position rather than performance
in the organization are refered to:
• a) Variable pay
• b) Benefits
• c) Salary
• d) Bonuses
Which of the following term is used for choosing
the individual that is best suited to a particular
position and to the organization from a group of
potential applicants?
• a) Recruitment
• b) Selection
• c) Staffing
• d) Enrollment
Question # 11 of 20 ( Start time: 11:18:20 PM )
Total Marks: 1
Which of the following is NOT one of the methods
of recruiting outside candidates?
Select correct option:
• a) Job advertisements
• b) Job postings
• c) Employment agencies
• d) Executive recruiters
Employee’s inability to complete the assigned tasks
within the deadline may leads to:
• a) Decline in his salary only
• b) Increased work burden
• c) Employee demotion only
• d) Disciplinary action against him
The inner drive that directs a person’s behavior
towards goal attainment is known as:
• a) Performance
• b) Motivation
• c) Need
• d) Attitude
Which performance appraisal technique lists traits
and a range of performance?
• a) Alternation ranking
• b) Graphic rating scale
• c) Management By Objective
• d) Paired comparison
The cognitive component consists of a person’s:
• a) Emotions
vu.ysapak.com.ni•ngb.c) o m Knowledge
• c) Attitude
• d) Feelings
Which of the following criteria is said to be
essential for an effective communication?
• a) Sender and receiver are using the same
codelanguage
• b) At least two people are involved &
willing to communicate
• c) A channel to communicate should be
present
• d) All of the given options
Employees quit the organizations at their own
choice through
• a) Outplacement, restructuring
• b) Discharging, layoff
• c) Transfer, demotion
• d) Resigning, retirement
The supervisor keeps a log of positive and negative
examples of a subordinate’s work-related behavior
in:
• a) Management By Objective
• b) Comparison method
• c) Essay method
• d) Critical incident
HRIS helps managers to perform
_______________________ more effectively &
systematically.
• a) Management functions
• b) Controlling functions
• c) Planning functions
• d) HR functions
In which of the following area organizations are
legally bound to maintain consistency in HR
policies?
• a) Compensation system
• b) Training & development
• c) Safety measures
• d) None of the given options
-- HR-related guidelines for building effective selfdirected
teams include:
a. designating a strong leader as manager of the team.
b. eliminating cross training so that workers can
concentrate on their jobs.
c. providing extensive training so that team
members have the skills needed to do their jobs.
d. assigning employees who dislike teams to work
together as a team to overcome their resistance
Which of the following component of attitude
represents a person’s opinions, knowledge, and
information?
► Affective component
► Cognitive component
► Behavioral component
► Objective component
Which of the following term best represents the
individuals who have interests in an organization
and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Decision regarding the delivery medium for
training is made prior to which of the following
step?
► Evaluating the training program
► Designing the contents of training to be
delivered
► Identifying whether the training is required or
not
► Conducting need assessment to identify issues
The screening used to reduce absenteeism on the
basis of medical problems and to establish a
baseline for future health insurance claims, is:
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
vu.ysapak.com
Which of the following test is used to measure a
candidate's knowledge regarding job duties he/she
is supposed to perform in a particular job
position?
► Work knowledge test
► Trade knowledge test
► Job knowledge test
► Position knowledge test
Which of the following is a goal-directed summary
of a person's experience, education and training
developed for use in the selection process?
► Curriculum vitae
► Educational record
► Career goal
► Interview questioning
Which of the following information is NOT
collected through observation method while
conducting job analysis?
► Who is monitoring the task?
► What task has done?
► How task has done?
► How long a task has taken to complete?
'Fair employment legislation' is applicable to
which of the following?
► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network
'Career counseling' is part of which of the
following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
The emigration of trained and talented individuals
to other nations mostly due to lack of opportunities
is known as:
► Job insecurity
► Outsourcing
► Workforce diversity
► Brain drain
________ refers to a set of expected behavior
patterns attributed to someone who occupies a
given position in a social unit.
► Norm
► Perception
► Role
► Stereotyping
Which of the following skills are required most by
the Top-level managers?
► Technical skills
► Interpersonal skills
► Conceptual skills
► All of the given options
Which of the following involves channeling the
behavior of all personnel to accomplish the
organization's mission and objectives while
simultaneously helping them accomplish their own
career objectives?
► Planning
► Organizing
► Leading
► Controlling
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Which of the following stage of training module
identifies the mediums of training?
► Designing phase of training
► Training Need Analysis
► Determining training objectives
► Training evaluation
Previous company records & customer
satisfaction surveys may serve as a source for:
► Cultivating learning culture within the
organization
► Determining deficiencies that require
training
► Developing career development plans for
employees
► Identifying training outcomes through
evaluation
'Due to lack of knowledge among employees, they
are unable to operate the computerized MIS',
which of the following addresses this problem?
► Provision of new computers
► Conduct relevant training
► Supply input devices
► Supply output devices
What could be the main consideration of an HR
manager during recruitment?
► Outsource the employee selection to recruiting
agencies
► Screen the pool of appropriate applicants
► Attract a large number of applicants
► Only hire the experienced candidates
Term used to refer the potential employees
available for work within the geographic area from
which employees are recruited is:
► Labor market
► Employment market
► Employee market
► Job market
Ufone, appointed Mr. Ali just to develop training
modules for its employees. In such a case Mr. Ali is
said to be a/an:
► HR executive
► HR generalist
► HR specialist
► None of the given options
HR managers who are close & answerable to top
management/CEO, and perform one or more HR
functions are titled as;
► HR specialists
► Functional managers
► HR generalists
► HR executives
Unilever is serving all around the world with its
diversified products, it is said to be practicing:
► Technological advancements
► Rapid changes
► Stakeholders' management
► Business globalization
Entrepreneurs are said to perform the:
► Interpersonal role
► Informational role
► Supportive role
► Decisional role
Good judgment, creativity, and the ability to see
the big picture are the abilities of managers having:
► Technical skills
vu.ysapak.com . n i►ng In.cteorpmersonal skills
► Conceptual skills
► Practical skills
Which of the following abilities are categorized as
the Technical skill of an individual?
► Judgment & creativity
► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement
Resources are allocated & assigned while:
► Planning & Organizing
► Leading & Controlling
► Organizing & Controlling
► Controlling & Planning
Which of the following statement represents
"effectiveness"?
► Achieve most output with less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
“A person is known by the company he/she keeps”;
is well described by which of the term?
► Prejudice
► Stereotype
► Introversion
► Extroversion
A special form of recruitment that involves placing
a student in a temporary job with no obligation
either by the company to hire the student
permanently or by the student to accept a
permanent position with the firm following
graduation, is known as:
► Cooperative work
► Student placement
► Internship program
► Student leasing
According to which act, pay discrimination on the
basis of gender for same position & performance is
prohibited?
► Civil rights
► Equal pay
► Worker compensation
► Age discrimination
Which of the following had gained importance
during 1970s to save the organizations from courts?
► Trade unions
► Human relation movement
► Employment legislations
► None of the given options
HR department became the main force behind
all changes during:
► Mechanistic period
► Catalytic period
► Organistic period
► Strategic period
For which of the following employees'
participation plays a vital role?
► Enhance goals' complexity
► Develop tools for measurable goals
► Redefine goals frequently
► Ensure goals attainment
HR department maintains _______________
records.
► Employee
► Sales
► Production
► Inventory
vu.ysapak.com
By retrieving required information timely,
organizations are in the position to:
► Take critical decisions
► Support organizational activities
► Facilitate organizational people
► Implement strategies more efficiently
The thorough & detailed study regarding jobs
within an organization is termed as:
► Job analysis
► Job description
► Job specification
► Job evaluation
Which of the following condition stimulates the
need of Job analysis within an organization?
► Creation of New jobs
► Prior to job specification
► While modifying existing jobs
► All of the given options
The set of tasks & duties assigned to a particular
person is said to be his/her:
► Position
► Duty
► Responsibility
► Work
In order to ensure better compensation & salary
packages for employees, organization should
develop:
► Job description
► Job specification
► Job evaluation
► All of the given options
Which of the following defines the levels of
authority to perform the assigned tasks?
► Labor union
► Competitor's threat
► Organizational structure
► Pressure group
Question No: 41 ( Marks: 10 )
Your company is going to launch a new product.
For this purpose you have formed a team within an
organization. The performance of team is
decreasing day by day.
1. State reasons why team is not performing
well?
2. What steps you should take to resolve this
problem?
)
Organizational Behavior is a study of investigating
the impact of:
► Employees' behavior in an organization
► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization
Which of the following term is used to identify,
"what the job holder does"? "how it is done"? &
"why it is done"?
► Job specification
► Job evaluation
► Job description
► Job title
Which of the following term is used to identify the
physical & mental skills, required to perform by an
individual within a particular position in an
organization?
► Job title
► Job specification
► Job description
► Job evaluation
Jobs are compensated on the basis of:
► Job analysis
► Job specification
► Job worth
► Job description vu.ysapak.com
_______________ is the main source of
innovations.
► Upgraded technology
► Human mind
► Competitors' pressure
► Research & Development
Which of the following HR function is the basic
element of recruitment?
► Attract the job applicants for the particular
post
► Select the best one among all applicants
► Train the people as per organizational
requirements
► Fire the non-performing employees
“A person is known by the company he/she keeps”;
is well described by which of the term?
► Prejudice
► Stereotype
► Introversion
► Extroversion
Terms "Interpersonal skills" and "Human skills"
are used for:
► Two different skills
► Different managerial skills
► Operational skills
► Same managerial skills
Which of the following abilities are categorized as
the Technical skill of an individual?
► Judgment & creativity
► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement
The intellectual & mechanical process used by an
organization to transform inputs into outputs is
termed as:
► Task
► People
► Structure
► Technology
Under which of the following authority, an HR
manager took the decision to provide training to its
employees regarding the operations of newly
installed machine?
► Staff
► Functional
► Line
► Implied
Which one of the following is NOT the benefit of
making teams?
► Every member is mutually accountable
within a team
► Teams enable organizations to better utilize
employees' talents
► Teams create trust and a collaborative culture
► Teams always perform better than individuals
in all situations
Which one of the following is NOT the
characteristic of a Virtual Team?
► Lack of nonverbal signals
► Limited social contact
► Increased social relationship
► Ability to overcome time and space constraints
Which of the following functions of HRM deals
with 'Collective Bargaining'?
► Staffing
► Forcasting
► Employee-assistance management
► Employee-relations management
'There is no need to make any new appointment';
therefore, the organization has transfered Mr.
Azam to another branch. This step of the
organization is taken to:
► Increase the labor supply than demand
► Maintain the balance of labor supply and
demand
► Decrease the labor supply than demand
► Devastate the balance of labor supply and
demand
A test conducted to ensure the biological fitness of
an individual by identifying the presence of any
inherited diseases like diabetese, heart diseases,
neurological disorders etc, is termed as:
► Hereditary testing
► Gene testing
► Instinct testing
► Genetic testing
Which of the given employment testing approach
requires individuals to perform activities similar to
those they might encounter in an actual job?
► In-basket technique
► Role playing
► Interview simulations vu.ysapak.com
► Case study
According to which of the following interview type,
several applicants are being interviewed by one or
more company representatives?
► One-to-one interview
► Panel interview
► Group interview
► Stress interview
'Material wastage has increased to greater extent
due to using outdated machinery'. This issue can be
resolved by:
► Train machine operators regarding its
operations
► Replacing the existing machinery with the
new one
► Using new raw material in production
► No action is required as it is not a noticeable
issue
Previous company records & customer satisfaction
surveys may serve as a source for:
► Cultivating learning culture within the
organization
► Determining deficiencies that require
training
► Developing career development plans for
employees
► Identifying training outcomes through
evaluation
Question No: 21 -
Evaluation of training program is conducted:
► At the initial stage while design a training
► Prior to need assessment phase
► Parallel to design a training content
► At the last stage of training
HR managers play vital role in:
► Setting production targets
► Formulating strategies
► Publishing financial statements
► Preparing reports for shareholders
Which of the following are the groups of social
nature that are formed around friendship and
common interests?
► Formal
► Structured
► Informal
► Unstructured
Initially the personnel department was only
involved in:
► Recruitment & selection
► Compensation & benefits
► Training & development
► Scheduling vacations
'Career counseling' is part of which of the
following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
'Fair employment legislation' is applicable to
which of the following?
► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network
Which one of the following is NOT included in
'Training and Development'?
► Orientation
► Career development
► Employee education
► Recruitment
Jamal Enterprises' top management refused to
consider its female marketing manager for the post
of Vice President. This action of the company is
representing which of the following?
► Gender discrimination
► Legal consideration
► Reverse discrimination
► Glass ceiling effect
The process of discovering potential candidates for
actual or anticipated organizational vacancies is
known as:
► HR planning
► Job analysis
► Recruitment
► Selection
The hiring process comprises which of the
following steps?
► Selection, Recruitment & performance
appraisals
► Recruitment, Selection & Socialization
► Selection, Orientation & Development
► Job analysis, Selection & Training
Which of the following defines the process of
'Recruitment'?
► Forecasting the demand of human resources
► Forecasting the supply of human resources
► Discovering potential job candidates for a
particular position
► Making a “hire” or “no hire” decisions
The number of people hired for a particular job
compared to the number of individuals in the
applicant pool is often expressed as:
► Application ratio
► Recruitment ratio
► Selection ratio
vu.ysapak.com . n i►ng E.mcpolmoyment ratio
The extent to which an employment selection test
provides consistent results is known as:
► Reliability
► Dependability
► Consistency
► Trustworthiness
Which of the following test indicates the person’s
inclination towards a particular occupation that
provides satisfaction to that individual?
► Vocational interest test
► Cognitive aptitude test
► Personality test
► Psychomotor abilities test
Question No: 35 -
All of the following areas are covered in an
employee orientation program, EXCEPT:
► Organizational history
► Employee benefits
► Organizational issues
► Organizational politics
Which of the following term reflects the process of
preparing organizational people according to the
future needs?
► Learning
► Training
► Development
► Need analysis
Which of the following term best represents the
individuals who have interests in an organization
and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Mr. Ahmed was working as a computer operator,
but he was unable to work in Ms Excel with the
required speed. Due to this reason management has
forcefully retired him & appointed a new person to
replace him, the company is said to be indulged in:
► Rightsizing
► Affirmative action
► Downsizing
► Discrimination
“Self-motivated & result oriented individuals with
sound knowledge of combined cycle gas turbine
power plant operations and practical experience of
mechanical, electrical and I&C maintenance of
plant.”
This section of job advertisement represents which
of the given term?
► Job analysis
► Job description
► Job specification
► Job evaluation
Which of the following statement represents
"effectiveness"?
► Achieve most output in less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
Question No: 41 ( Marks: 10 )
How hesitation among newly hired employees can
be eliminated through socialization within an
organization?
Mr. Ahmed was working as a computer operator,
but he was unable to work in Ms Excel with the
required speed. Due to this reason management has
forcefully retired him & appointed a new person to
replace him, the company is said to be indulged in:
► Rightsizing
► Affirmative action
► Downsizing
► Discrimination
Which of the following component of attitude
represents a person’s opinions, knowledge, and
information?
► Affective component
► Cognitive component
► Behavioral component
► Objective component
Which of the following term best represents the
individuals who have interests in an organization
and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Decision regarding the delivery medium for
training is made prior to which of the following
step?
► Evaluating the training program
► Designing the contents of training to be delivered
► Identifying whether the training is required or not
► Conducting need assessment to identify issues
The screening used to reduce absenteeism on the
basis of medical problems and to establish a
baseline for future health insurance claims, is:
► Physical examination
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
Which of the following test is used to measure a
vu.ysapak.com
candidate's knowledge regarding job duties he/she
is supposed to perform in a particular job position?
► Work knowledge test
► Trade knowledge test
► Job knowledge test
► Position knowledge test
Which of the following is a goal-directed summary
of a person's experience, education and training
developed for use in the selection process?
► Curriculum vitae
► Educational record
► Career goal
► Interview questioning
Which of the following information is NOT
collected through observation method while
conducting job analysis?
► Who is monitoring the task?
► What task has done?
► How task has done?
► How long a task has taken to complete?
'Fair employment legislation' is applicable to
which of the following?
► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network
'Career counseling' is part of which of the
following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
The emigration of trained and talented individuals
to other nations mostly due to lack of opportunities
is known as:
► Job insecurity
► Outsourcing
► Workforce diversity
► Brain drain
________ refers to a set of expected behavior
patterns attributed to someone who occupies a
given position in a social unit.
► Norm
► Perception
► Role
► Stereotyping
Which of the following skills are required most by
the Top-level managers?
► Technical skills
► Interpersonal skills
► Conceptual skills
► All of the given options
Which of the following involves channeling the
behavior of all personnel to accomplish the
organization's mission and objectives while
simultaneously helping them accomplish their own
career objectives?
► Planning
► Organizing
► Leading
► Controlling
Which of the following stage of training module
identifies the mediums of training?
► Designing phase of training
► Training Need Analysis
► Determining training objectives
► Training evaluation
Previous company records & customer satisfaction
surveys may serve as a source for:
► Cultivating learning culture within the organization
► Determining deficiencies that require training
► Developing career development plans for
employees
► Identifying training outcomes through evaluation
'Due to lack of knowledge among employees, they
are unable to operate the computerized MIS',
which of the following addresses this problem?
► Provision of new computers
► Conduct relevant training
► Supply input devices
► Supply output devices
What could be the main consideration of an HR
manager during recruitment?
► Outsource the employee selection to recruiting
agencies
► Screen the pool of appropriate applicants
► Attract a large number of applicants
► Only hire the experienced candidates
Term used to refer the potential employees
available for work within the geographic area from
which employees are recruited is:
► Labor market
► Employment market
► Employee market
► Job market
Ufone, appointed Mr. Ali just to develop training
modules for its employees. In such a case Mr. Ali is
said to be a/an:
► HR executive
► HR generalist
► HR specialist
► None of the given options
HR managers who are close & answerable to top
management/CEO, and perform one or more HR
functions are titled as;
vu.ysapak.com . n i►ng H.cR ospmecialists
► Functional managers
► HR generalists
► HR executives
Unilever is serving all around the world with its
diversified products, it is said to be practicing:
► Technological advancements
► Rapid changes
► Stakeholders' management
► Business globalization
Entrepreneurs are said to perform the:
► Interpersonal role
► Informational role
► Supportive role
► Decisional role
Good judgment, creativity, and the ability to see
the big picture are the abilities of managers having:
► Technical skills
► Interpersonal skills
► Conceptual skills
► Practical skills
Which of the following abilities are categorized as
the Technical skill of an individual?
► Judgment & creativity
► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement
Resources are allocated & assigned while:
► Planning & Organizing
► Leading & Controlling
► Organizing & Controlling
► Controlling & Planning
Which of the following statement represents
"effectiveness"?
► Achieve most output with less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
“A person is known by the company he/she keeps”;
is well described by which of the term?
► Prejudice
► Stereotype
► Introversion
► Extroversion
A special form of recruitment that involves placing
a student in a temporary job with no obligation
either by the company to hire the student
permanently or by the student to accept a
permanent position with the firm following
graduation, is known as:
► Cooperative work
► Student placement
► Internship program
► Student leasing
According to which act, pay discrimination on the
basis of gender for same position & performance is
prohibited?
► Civil rights
► Equal pay
► Worker compensation
► Age discrimination
Which of the following had gained importance
during 1970s to save the organizations from courts?
► Trade unions
► Human relation movement
► Employment legislations
► None of the given options
HR department became the main force behind all
changes during:
► Mechanistic period
► Catalytic period
► Organistic period
► Strategic period
For which of the following employees'
participation plays a vital role?
► Ensure goals attainment
► Enhance goals' complexity
► Develop tools for measurable goals
► Redefine goals frequently
► Ensure goals attainment
HR department maintains ______ records.
► Employee
► Sale
► Production
► Inventory
By retrieving required information timely,
organizations are in the position to:
► Implement strategies more efficiently
► Take critical decisions
► Support organizational activities
► Facilitate organizational people
► Implement strategies more efficiently
The thorough & detailed study regarding jobs
within an organization is termed as:
► Job analysis
► Job description
► Job specification
► Job evaluation
Which of the following condition stimulates the
need of Job analysis within an organization?
► Creation of New jobs
► Prior to job specification
vu.ysapak.com . n i►ng W.choilem modifying existing jobs
► All of the given options
The set of tasks & duties assigned to a particular
person is said to be his/her:
► Position
► Duty
► Responsibility
► Work
In order to ensure better compensation & salary
packages for employees, organization should
develop:
► Job description
► Job specification
► Job evaluation
► All of the given options
Which of the following defines the levels of
authority to perform the assigned tasks?
► Labor union
► Competitor's threat
► Organizational structure
► Pressure group
Question No: 41 ( Marks: 10 )
Your company is going to launch a new product. For this purpose
you have formed a team within an organization. The performance
of team is decreasing day by day.
1. State reasons why team is not performing well?
2. What steps you should take to resolve this problem?
The re-arrangement of organizational structure &
change in organizational culture is accomplished
during:
► Task analysis
► Organizational analysis
► Person analysis
► Management analysis
Decision regarding the delivery medium for
training is made prior to which of the following
step?
► Evaluating the training program
► Designing the contents of training to be
delivered
► Identifying whether the training is required or
not
► Conducting need assessment to identify issues
Organization, where employees are provided with
the opportunity to learn on continuous basis is
known as:
► Formal
► Informal
► Bureaucratic
► Learning
Which of the following statement defines
'Socialization'?
► The formation of an attachment bond
between an infant and its career
► The tendency of social theorists to explain
everything in terms of social causes
► The process of becoming part of a society by
learning its norms and values
► The historical process by which societies
change from traditional to modern ones
The screening used to reduce absenteeism on the
basis of medical problems and to establish a
baseline for future health insurance claims, is:
► Physical examination
► Personality test
► Polygraph test
► Substance abuse
In order to appoint a lecturer for management, the
senior faculty asked Mr. Ali to deliver a sample
lecture to one of the MBA batch. The evaluation
form is provided to students to grade Mr. Ali as a
competent teacher in terms of his communication &
convincing abilities. What type of test is said to be
conducted for the evaluation of Mr. Ali?
► Reliable test
► Content-valid test
► Face-valid test
► Construct-valid test
What measure should be needed to ensure effective
recruitment?
► Keep pool of large size to get best out of it
► Address personnel needs of applicants
► Meet economies of scale for an organization
► Clearly understand organizational goals
Which of the following identifies the minimum
acceptable qualification that the incumbent must
possess to perform a particular job successfully?
► Job analysis
► Job specification
► Job description
► Job evaluation
SWOT Analysis is a tool for:
► Determining the mission
► Dividing missions into goals
► Scanning the environment
► Monitoring frequent performances
People within a group who initiate the work, give
new ideas and also collect information about the
task, are actually performing:
► Information collector roles
► Task oriented roles
► Relationship oriented roles
► Individual roles
vu.ysapak.com . n ing.com
Individual's behavior comprises of:
► Heritage
► Perception
► Emotions
► All of the given options
Which of the following term is used to study the
collective behavior of individuals within an
organization?
► Organizational culture
► Organizational norms
► Organizational behavior
► Organizational rules
Which of the following skills are required most by
the Top-level managers?
► Technical skills
► Interpersonal skills
► Conceptual skills
► All of the given options
Which of the following department of an
organization perform the managerial function of
matching organizational needs with the skills &
abilities of the employees?
► Finance department
► Marketing department
► Production department
► Human Resource department
A practice used by different companies to reduce
costs by transferring portions of work to outside
provider rather than completing it internally is
termed as:
► Planning
► Decentralization
► Restructuring
► Outsourcing
Which of the following aspect should be considered
during task analysis, before conducting the training
in an organization?
► Individuals who require training
► Shortcomings in existing technology
► Ineffective feedback system of organization
► Areas where training is required
As an HR manager you have collected and
reviewed the informationdata related to a
particular job, while conducting the job analysis.
What will be your next step in this situation?
► Maintaining and updating the jobs
► Identify objectives of job analysis
► Identify the job to be analyzed
► Draft job description & job specification
Which of the following step is MOST important in
creating job-fit?
► An effective selection process
► Promotion and transfer of existing employees
► Training of employees
► Competitive compensation packages
Members of an effective team should be more:
► Extrovert
► Homogeneous
► Inflexible
► Introvert
________ team allows groups to meet without
concern for space or time and enables organizations
to link workers together.
► Process
► Self-managed
► Virtual
► Cross-functional
Which one of the following is NOT the
characteristic of a Virtual Team?
► Lack of nonverbal signals
► Limited social contact
► Increased social relationship
► Ability to overcome time and space constraints
_____________ is an attribute of work teams which
results in a level of performance that is greater than
the sum of the individual inputs.
► Synergy
► Enthusiasm
► Energy
► Initiative
Which is NOT a weakness of group decisionmaking?
► Group decisions are time-consuming
► Groups enhance creativity through diverse
views
► Group members suffer from ambiguous
responsibilities
► Groups can be dominated by one or a few
members
Managers who are indulged in establishing policies
& procedures are fall under which category?
► Staff
► Line
► Functional
► Operational
Which of the following term best represents the
individuals who have interests in an organization
and influenced by it?
►Workforce
vu.ysapak.com . n i►ng S.tcakoemholders
► Customers
► Stockholders
Who collects information from institutions &
organizations outside their own, and facilitate the
organizational personnels with that gathered
information?
► Monitor
► Liaison
► Disseminator
► Figurehead
Being a Figurehead, manager has to perform
which of the following role?
► Informational roles
► Decisional roles
► Interpersonal roles
► Sequential roles
How many levels of management are in a
traditional organization?
► 5
► 3
► 8
► 4
The ability to think about abstract & complex
situations is refered to as:
► Mechanical skill
► Technical skill
► Interpersonal skill
► Conceptual skill
Controlling is mandatory to:
► Large organizations
► Small & medium enterprises
► All of the given options
► Private organizations
"Management" is concerned with the
administration of:
► Human resource
► Financial resource
► Physical resource
► All of the given options
A special form of recruitment that involves placing
a student in a temporary job with no obligation
either by the company to hire the student
permanently or by the student to accept a
permanent position with the firm following
graduation, is known as:
► Cooperative work
► Student placement
► Internship program
► Student leasing
Which of the following terminology describes the
legal legislation in which job applicant should not
be rejected on the basis of discriminatory
practices?
► Affirmative action
► Legal compliance
► Equal employment opportunity
► Stereotype
If the workforce of an organization represents true
proportion of the community sectors in all its job
classifications, it represents the
_____________________ of its affirmative action.
► Performance
► Gaps
► Effectiveness
► Discrepancies
Which of the following emerged when individuals
realized the strength they could gain by joining
together to negotiate with employers?
► Trade unions
► Human relation movement
► Employment legislations
► None of the given options
HR department became the main force behind all
changes during:
► Mechanistic period
► Catalytic period
► Organistic period
► Strategic period
As a result of which of the following activity, HRIS
is gaining popularity day by day?
► Generating organizational reports
► Managing resources effectively
► Retrieving timely information
► Handling bundles of data
Achievable & quality performance standards can
be set with the help of accurate:
► Job analysis
► Job description
► Job specification
► Job evaluation
Organizational Behavior is a study of investigating
the impact of:
► Employees' behavior in an organization
► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization
Which of the following is the main focus of
Organizational Behavior?
► Society
► Stockholders
► People at work
vu.ysapak.com . n i►ng U.cnioonm
Explain the following terms:
Personality
Perception
Attitude
Values
Ethics
ANSWER:
PERSONALITY: Personality is a combination of
psychological traits that describes a person.
PERCEPTION: Perception is the mental process to
pay attention selectively to some stimuli in the
environment.
ATTITUDE: Attitude comprises of feelings, beliefs
and behaviors.
VALUES: Values are the basic conviction about what
is right and wrong.
ETHICS: Ethics are the rules and principles that tell
what is right and wrong.
Socialization: In order to reduce the anxiety that new
employees may experience, attempts should be made
to integrate the person into the informal organization.
HRM department can conduct the orientation in order
to socialize
the newly hired employees with the working
environment of the organization. HRM plays
a major role in new employee orientation-the role of
coordination, which ensures that the
appropriate components are in place. In addition HRM
also serves as a participant in
program. As job offers are made and accepted, HRM
should instruct the new employee
when to report to work. However, before the employee
formally arrives, HRM must be
prepared to handle some of the more routine needs of
these individuals.
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