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Question No: 51 ( Marks: 5 ) What are the criteria that make the leaders & managers similar to each other? There are some points by which leaders and managers become similar to each others. 1. Both leader and manager interact and motivate their subordinates. 2. Both leader and manager have power over their subordinates. 3. Leaders work for achieving the desire strategic goals while managers also work for getting their goals. 4. Both works in organizations. Both are responsible for their subordinates and people. Question No: 52 ( Marks: 10 ) Leaders should be selected by the respective followers or must be imposed by the policy makers? In your opinion which could be the better option? Elaborate in detail by explaining the pros & cons of both the situations. Leaders are selected by the respective followers because as we know that best leaders are selected by the people who want him. The good leader is that who leads his followers. So his people will follow him. But if a leader is selected by policy makers, may be this leader will not be able to motivate and guide his people. Because there is no opinion taken from people in selection of this leader. We will take a real example from today's life. For example, if we select a leader in elections on high majority, we will be happy from that leader. But if some party has select a leader without the knowledge of people. That will be not a good opinion. I think that the first sentence will be correct in my view. Question No: 53 ( Marks: 10 ) A warehouse of a company caught fire, a labor named Iftikhar had voluntarily took steps to extinguish the fire. For this act of bravery, company’s management awarded him with the ‘medal of bravery’. In the light of Maslow’s Need Theory, how will you evaluate this reward offered by company to appreciate & keep Iftikhar motivated? According to Maslow's Need Theory, money can motivate an employee. But here the company awarded Mr iftikhar a Medal. So iftikhar will try to work more hard for getting cash award to fulfill his lower needs. If for example iftikhar gets money awards on his performance, he will try to fulfill his higher needs. For this he will do some special work to inspire its managers. Question No: 54 ( Marks: 10 ) How can managers reinforce positive behaviors among their employees through non-monetary incentive? Support your answer by providing any practical example of such practices adopted in various organizations. In organizations, managers can motivate positive behaviors among their employee through some nonmonetary incentives. By which all employees will be neutrally work and motivated. Manager should provide non-monetary rewards to their employees. For example, Employee must have a pleasant working environment, so they will enjoy their work with good performance. Also their behavior will be positive. They should be trained in a good way. Social security is also a right of employees. Managers should provide disability insurance, medical, and security for employees. Which of the following is a part of non-financial compensation? ► Monthly commission ► Employee autonomy ► Stock option ► Medical allowance Which of the following employee benefits are legally imposed on organizations? ► Social security ► Stock options ► Care centers ► Flexible hours Background and reference checks are made by HR department while hiring employees to: ► Evaluate employee’s capability vu.ysapak.com ► Meet requirements of federal law ► Check employee’s communication network ► Check authenticity of provided information Hamid immediately left the organization for personal reasons during the office hours without informing his manager. Manager should take notice of it because: ► It is his responsibility to remain informed about employees’ problems ► It is a disciplinary problem that requires immediate action ► It is about assigning Hamid’s work to some other employee before leaving ► It is his responsibility to keep record of enter & exit of employees during office hours ‘Unilever’ comes under which of the following categories while conducting its business globally? ► Domestic ► International ► Multinational ► Transnational Mehmood, a Pakistani national is working in the HSBC, Pakistan branch of a China based multinational bank. Mehmood is therefore be classified as a/an: ► Expatriate ► Third-country national ► Home-country national ► Host-country national Which group of employees may also be known as expatriates? ► Parent-country nationals ► Host-country nationals ► Third-country nationals ► Local-country nationals Amjad is a Pakistani born national who is working in Saudi Arabia as a HR manager for an American company. So, Amjad is a/an: ► Expatriate ► Third-country national ► Home-country national ► Host-country national Assessing an employee’s probable success in handling a foreign transfer and the best predictor of future success is proved to be: ► Job competence ► Past international travel ► Language skills ► Extraversion Ali often gets aggressive on minute things, the counselor indicate his responses as: ► Short-term physical symptom of stress ► Long-term physical symptom of stress ► Behavioral symptom of stress ► Internal symptom of stress The 2 factors used by Hertzberg in ‘Two factor theory’ are: ► Expectancy & relatedness ► Hygiene & motivators ► People X & people Y ► Self-esteem & security Organizational guarantee about the job security is a functional form of: ► Statutory law ► Contractual law ► Public policy ► Management rights Occupational health & safety refers to which of the following dimensions of a workforce that result from the work environment provided by the organization? ► Physical & physiological ► Physiological & Mycological ► Chronological & psychological ► Physiological & psychological Which one of the following is NOT included in the content of 'Employee Handbook'? ► Fringe benefits ► Safety procedures ► Financial statements ► Job duties The physical or psychological condition induced in workers by overwork or overexposure to stress in the workplace, is known as: ► Exhaustion ► Burnout ► Collapse ► Fatigue The labor union of 'SAGA Trading Pvt Ltd' is demanding company to buy resources from their settled place. Company didn’t bother about raising such issue by the union, as the issue comes under: ► Labor issues ► Mandatory issues ► Permissive issues ► Prohibited issues According to which of the following view, "conflict is bad and should be avoided"? ► Behavioral view ► Traditional View ► Human Relations View ► Interactionist View Activities that people perform to acquire and enhance their power & other resources, to obtain their preferred outcomes, are represented as: ► Authorities vu.ysapak.com . n i►ng In.cflouemnces ► Politics ► Principles Asif has punished his subordinate for the reason that he had refused to drop Asif's children at school. What type of power Asif practiced over his subordinate? ► Referent power ► Social power ► Personal power ► Charismatic power A power base that depends on fear comes under which of the following category of power? ► Reward power ► Coercive power ► Referent power ► Legitimate power For which of the following reason, organizations consider employee benefits important? ► To attract new blood in the organizations ► To retain the valuable employees ► To create good reputation in the market ► All of the given options Which of the following pay category depicts the increase in salary, the firm awards to an individual employee based on his or her individual performance? ► Merit pay ► Variable pay ► Piecework pay ► Job-based pay Rewards offered to individuals serving at the managerial positions on monthly basis are termed as: ► Commission ► Salary ► Wage ► Bonus When an employee’s performance is so poor that a written warning is required, that warning should: ► Identify the standards by which the employee is judged ► Contain examples of employees who met the standards ► Provide previous examples when employee met the standards ► Be sent to the employee in question and to the superior manager Which of the following methods of performance appraisal includes evaluating performance by assigning predetermined percentages of rates into performance categories? ► Alternation ranking ► Paired comparison ► Forced distribution ► Graphic ranking scale Which of the following is MOST essential for sustainable performance of an employee? ► Clearly defined job description ► Career development opportunities ► Commitment from top management ► Feedback in term of appropriate rewards Which of the following is a part of organization’s role in the career development of an employee? ► Communicating the mission, policies and procedures ► Providing timely performance feedback ► Participating in career development discussions ► Seeking out career information Which of the following plays a role in assessing interests, seeking out career information and utilizing development opportunities in career development? ► Individual ► Manager ► Supervisor ► Company Employee commitment had suffered a lot in recent years due to which of the following reasons? ► Structural downsizing ► Skill inadequacy ► Rational appraisals ► Organizational expansion How organizations prepare their employees for retirement? ► Provide leisure time counseling ► Search careers outside the company ► Explanation of social security benefits ► Psychological counseling to accept retirement Which of the following phase includes the content development of training program? ► Training evaluation ► Training design ► Training need analysis ► Defining training objectives Who is responsible for hiring the wrong person for the particular job? ► HR manager ► Regional manager ► Re