251. The ____ trust is based on the behavioral predictability that comes from a history of interaction
 Deterrence-based
 Knowledge-based
 Identification-based
 None of the given options

252. ______ is the process whereby union members vote out their union as their representative.
 Authorization card
 Representation certification
 Representation decertification
 Trade union election

253. We can define ____ as activities people perform to acquire, enhance, and use power and other resources to obtain their preferred outcomes in a situation of uncertainty or disagreement.
 Organizational politics
 Executing authority
 Collective bargaining
 Position power

254. Protection from discrimination, safe working conditions and union formulation are _____ rights, provided to employees.
 Contractual
 Individual
 Statutory
 Organizational

255. A situation in labor – management negotiation whereby management prevents union members from returning to work is called _____.
 Grievance
 Strike
 Arbitration
 Lockout

256. The ______ leadership is a set of abilities that allows the leader to recognize the need for change, to create a vision to guide that change, and to execute that change effectively.
 Transformational
 Charismatic
 Autocratic
 Transactional

257. The first formal stage of the disciplinary procedure is
 Written Verbal Warning
 Written Warning
 Suspension
 Dismissal

258. The cost associated with employee separations and turnover includes:
 Recruitment & Selection costs
 Training cost
 Separation costs
 All of the given options

259. According to _____, leaders may use different styles with different members of the same work group.
 Path-goal leadership
 Vroom-Jago-Yetton model
 Leader-member exchange theory
 The situational leadership theory

260. Following the ____, discipline should be immediate, provide ample warning, be consistent, and be impersonal.
 Disciplinary rules
 Corrective action
 Punitive action
 Hot-stove rule



















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