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131.Based on the concept of qualified privilege, some courts have ruled that employers must be able to talk to one another about employees.

132.Control and Coordination of headquarters may be impeded in selecting Host-Country Nationals

133.Pre-arrival stage explicitly recognizes that each individual arrives in organization with a set of organizational values, attitudes, and expectations.

134.Training involves planned learning activities designed to improve an employee’s performance at her/his current job.

135.The analysis that identifies the kinds of the skills and behaviors required for the incumbents of a given job and the standards of performance that must be met is called Task/Operational Analysis.

136.Clear task instructions and model appropriate behavior are required for Effective learning.


137.Training to be more effective, is supposed to be followed with careful evaluation.

138.The benefits gained by a T & D program must outweigh the cost associated with providing the learning experience.

139.Succession planning programs are considerations of the job openings that presently exist in an organization, the openings that are likely to occur in the future, and how these positions might be filled.

140.In Assistant to Position method, employees with demonstrated potential are given the opportunity to work under a successful manger, often in different areas of organization.

141.A process that significantly affects organizational success by having managers and employees work together to set expectations, review results, and reward performance.
 Management by Objectives
 Performance Appraisal
 Performance Management
 Organizational Planning

142.________________ is solely responsible for managing individual’s career.
 Individual
 Team
 Organization
 HR Manager

143.The evaluator uses a list of behavioral descriptions and checks off those behaviors that apply to the employee. This method of appraisal is called
 Forced-Choice Appraisal
 Forced Distribution Appraisal
 Checklist Appraisal
 Behaviorally Anchored Rating Scales

144.Any compensation method that ties pay to the quantity or quality of work the person produces is called
 Gain-sharing Plan
 Incentive Plan
 Compensation Plan
 Pay for performance Plan

145.Employee evaluations are directly affected by a “supervisor’s perceptions of who is believed to be in control of the employee’s performance – the employer or the manager.” This theory is known as
 Attribution Theory
 Stereotype
 Halo Effect
 None of above options

146.Which has an impact on job pricing and the ultimate determination of an individual’s financial compensation?
 The Organization
 The Job
 The Employee
 All of the above options

147.Office environment that contain harmful airborne chemicals, asbestos, or indoor pollution is referred to
 Homicide
 Sick Building
 Green Environment
 Environment pollution

148.Benefits offered to employees reflect many of the trends existing in our
 Country
 Environment
 Organization
 Labor Force

149.Recognition, positive reinforcement and employees’ empowerment can be used to avoid the
 Turnover
 Conflict
 Accident
 Frustration

150.Not giving a compliment for a job done very well can cause
 Punishment
 Extinction
 Negative Reinforcement
 De-motivation

151.Feed back is information about some behavior and its effects.

152.Supportive communication is honest, accurate interpersonal communication that focuses on building and enhancing relationships.

153.The extent to which members of a culture give preference to an in-group over individual goals is collectivism.

154.Contributory Plans are group health-care plans in which employees share in the cost of the premiums.

155.Stress is complex issue; it can affect the performance in positive as well as negative ways.

156.A Developing trend toward integrating disability coverage with workers, compensation and, eventually, with group health care is known as managed health.

157.Union shop, a union security provision stipulating that, as a condition of continued employment, an individual must join the union that represents employees after a probationary period.

158.In negotiations, the bargaining posture that assumes that the goals of the parties are irreconcilable is win lose bargaining/distributive bargaining.

159.All the practices that implement the philosophy and policy of an organization with respect to employment are called employee relations.

160.Whistle –blowing, Disclosure by former or current organization members of illegal, immoral, or illegitimate practices under the control of their employers.

161.Which is a common law doctrine stating that employers have the right to hire, fire, demote, or promote whomever they choose, unless there is a law or contract to the contrary .
 Management Rights
 Employment at Will
 Statutory Rights
 Contractual Rights

162.The ability of one person to influence another is
 Power
 Responsibility
 Authority
 All given options

163.The first formal stage of the disciplinary procedure is
 Written Verbal Warning
 Written Warning
 Employee Separation
 Show-Cause Notice

164.A worker surplus forecasted results in
 Creative Recruiting
 Special Training Programs
 Reduced Hours
 Succession Planning

165.Which theory suggests that a leader should adapt his/her leadership style to the task?
 Path-Goal Leadership Theory
 Vroom-Jago-Yetton Model
 LMX Theory
 The Situational Leadership Model

166.To be effective, leaders must provide a _________________that is a general statement of the organization’s intended direction that evokes positive emotional feelings in organization members.
 Vision
 Mission
 Goal
 Declaration

167.These rights Protect employees from discrimination, Safe working conditions, Right to form unions
 Statutory Rights
 Contractual Rights
 Employment policies
 Civil Rights

168.For simplicity’s sake, we can classify the most frequent violations of discipline into _____________ categories.
 Two
 Three
 Four
 Six

169.To Becoming a Leader do all except
 Build Your Power Base
 Develop Your Judgment
 Use Your Management Skills
 Do Not Trust Anyone

170.A forecasting tool that uses mathematical equations to predict the behavior of one variable on the basis of other known variable/s is known as
 Managerial judgment
 Regression analysis
 Trend analysis
 Ratio analysis

171.Reduced hours technique is used to
 increase layoffs
 cope with surplus
 initiate creative recruiting
 provide training

172.The actual hiring decision is done after
 physical exam
 interview
 background investigation
 conditional job offer

173.The jobs having challenging assignments, career oriented and having good remuneration increase
 government influence
 recruiting cost
 image of organization
 attractiveness of job

174.Organizations assess the training needs through
 company record
 customer complaints
 both of the given options
 none of the given options

175.The purpose of overtime is to
 restrict recruiting
 increase working hours
 reduce variable cost
 provide contingent workers

176.The process in which organization notifies its employees about job openings through notice boards, company publications or letters is called
 internal recruitment
 job posting
 job advertisement
 open house

177.election criteria may includes all except
 education
 competencies
 applicant pool
 integrity

178.To conduct job analysis, HR manager work together with all except
 worker
 recruit
 supervisor
 consultant

179.The test that measures ability to learn and to perform the job is called
 aptitude test
 work sample test
 vocational interest test
 job knowledge test

180. Hiring process completes by
 selection
 recruitment
 training
 orientation

181.McClelland believes the needs for _____________________ are most important.
 expectancy, instrumentality, and valance
 existence, relatedness, and growth
 positive reinforcement, negative reinforcement, and punishment
 affiliation, power, and achievement

182.___________are programs designed to help employees whose job performance is suffering because of physical, mental, or emotional problems.
 Employee Assistance Programs
 Wellness Programs
 Safety Programs
 Managed health

183.The 360 degree appraisal
 works best in large organizations.
 provides feedback from a verity of individuals.
 aids in developing competitive intelligence.
 diminishes the effect of development in the appraisal process.

184.Following are the phases of the Motivational Process except
 Need Identification
 Selecting Goals
 Extinction
 Consequences of performance Reward/punishments

185.Placing a dollar value on the worth of a job is known as
 Job Pricing
 Pay Grades
 Pay Ranges
 Single-Rate System

186.Total compensation constitutes of
 direct rewards
 indirect rewards
 both of the given options
 none of the given options

187.Following ways can be used to avoid the high turnover of employees except
 Use Recognition
 Use money
 Use Positive Reinforcement
 Empower Employees

188.A system of retirement benefits that provides benefits like disability insurance, survivor’s benefits, and Medicare is called _________.
 Social Security
 Unemployment Compensation
 Workers’ Compensation
 Security benefit

189.Upward appraisal is done by
 Immediate Supervisor
 Peers
 Subordinates
 None of the given options

190.____________ exists when individuals performing similar jobs for the same firm are paid according to factors unique to the employee
 Employee Equity
 Team Equity
 Internal Equity
 All of the given options

191._________ is the process of acquiring, training, appraising and compensating employees, attending to their labor relations, health and safety and fairness concerns.
 Labor Relations
 Organizational Behavior
 Human Resource Management
 Organizational Health and Safety Management

192.Which of these refers to the temporary, part-time and self-employed workers?
 Internal labor force
 Contingent work force
 High-performance work systems
 Downsized employees

193.Which basic function of management includes delegating authority to subordinates and establishing channels of communication?
 Planning
 Organizing
 Leading
 Staffing

194.Over the past 25 years, all of these areas of legal environment have influenced HRM except:
 Equal employment opportunity legislation
 Employees pay and benefits
 Employee competition legislation
 Job security

195.One of the most popular methods of increasing employee responsibility and control is _______.
 Outsourcing
 "Military model" of management
 HRIS
 Work teams

196.Which of these is a major dimension of HRM practices contributing to company competitiveness?
 Compensating human resources
 Acquiring and preparing human resources
 Managing the human resource environment
 All of the given options

197.How has technology changed HRM practices?
 Recruiting using the web generates smaller, more focused applicant pools.
 Employee training is offered through scheduled classes rather than on demand.
 Electronic resumes take less time to evaluate than paper resumes.
 None of the given options.

198.How do companies facilitate workforce diversity?
 Rely on external support systems for minority workers.
 Encourage employees to challenge the beliefs and values of other employees.
 Build in accountability through surveys and audits.
 Reinforce traditional values.

199.Employee involvement requires extensive additional HRM activity in which of these areas?
 Training
 Benefits
 Labor negotiation
 Marketing

200.Managers who meet designated goals are _______.
 Assertive
 Efficient
 Effective
 Entitled
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