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2. Which of these refers to the temporary, parttime and self-employed workers? a. Internal labor force b. Contingent work force c. High-performance work systems d. Downsized employees 3. Which basic function of management includes delegating authority to subordinates and establishing channels of communication? a. Planning b. Organizing c. Leading d. Staffing 4. Over the past 25 years, all of these areas of legal environment have influenced HRM except: a. Equal employment opportunity legislation b. Employees pay and benefits c. Employee competition legislation vu.ysapak.com d. Job security 5. One of the most popular methods of increasing employee responsibility and control is _______. a. Outsourcing b. "Military model" of management c. HRIS d. Work teams 6. Which of these is a major dimension of HRM practices contributing to company competitiveness? a. Compensating human resources b. Acquiring and preparing human resources c. Managing the human resource environment d. All of the given options 7. How has technology changed HRM practices? a. Recruiting using the web generates smaller, more focused applicant pools. b. Employee training is offered through scheduled classes rather than on demand. c. Electronic resumes take less time to evaluate than paper resumes. d. None of the given options. 8. How do companies facilitate workforce diversity? a. Rely on external support systems for minority workers. b. Encourage employees to challenge the beliefs and values of other employees. c. Build in accountability through surveys and audits. d. Reinforce traditional values. 9. Employee involvement requires extensive additional HRM activity in which of these areas? a. Training b. Benefits c. Labor negotiation d. Marketing 10. Managers who meet designated goals are _______. a. Assertive b. Efficient c. Effective d. Entitled 11. David conducts new employee orientation for a large organization. His work is within which basic HRM function? a. Management b. Motivation c. Career planning d. Training and development 12. Employee relations specialists are involved in which of these activities? a. Handling employee complaints b. Working with position control specialists in compensation c. Negotiating benefits packages d. Coordinating interview schedules vu.ysapak.com 13. The father of scientific management is ________. a. Deming b. Burns c. Taylor d. Hawthorne 14. A large organization is an EEO employer with an affirmative action plan. Which of these activities is performed as part of the plan? a. All job applicants must have a recommendation from current or past employee b. Insurance premiums from former employers of all applicants are analyzed c. Job requirements are determined based on skills, knowledge and abilities d. Job announcements are posted on the company bulletin board 15. Which of these items would be in the highest security category of a typical HRIS? a. Employee name b. Former employers c. Salary d. Work location 16. Which of these decreases in the labor supply is the easiest to predict? a. Transfers-in b. Retirements c. Voluntary quits d. Prolonged illnesses 17. Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest prices is Wal- Mart’s _________. a. Functional strategy b. Competitive advantage c. Distinctive competence d. Corporate strategy 18. __________ is the process of assessing progress toward strategic goals and taking corrective action as needed. a. Strategic management b. Strategic planning c. Strategic control d. Diversification 19. _________ is the right to make decisions, to direct the work of others and to give orders. a. Leadership b. Authority c. Delegation d. Management 20. Which of the following is considered a qualitative approach to job analysis? a. Position analysis questionnaire b. Interviews c. Department of Labor approach d. Functional job analysis 1. Which of the following personality characteristics are associated with people who are likely to exhibit violent behavior on the job? a. Neurotic b. Optimistic c. Extraverted d. Type A vu.ysapak.com 2. Which of these suggestions is an effective way to deal with stress? a. Meditation b. Exercise c. Talking with others d. All of the given options 3. In most large facilities, who is responsible for reducing unsafe working conditions and reducing unsafe acts by employees? a. Chief executive officer b. Chief safety officer c. Occupational safety and health officer d. Chief operations officer 4. Who distinguished between intrinsic motivation and extrinsic motivation? a. Frederick Taylor b. Frederick Herzberg c. David McClelland d. Edward Deci 5. Which of the following is categorized as an indirect payment portion of employee compensation? a. Wages b. Salaries c. Employer-paid insurance d. Commissions 6. Stress can affect not only your health, but also other aspects of your life. What else can be affected by stress? a. Family relationships b. Work performance c. Your attention to safety d. All of the given options 7. Unemployment benefits are typically about __________ percent of a person's earnings and last for__________. a. 50; 26 weeks b. 75; 1 year c. 100; 2 years d. 25; 4 weeks 8. Unsafe acts can be reduced through all of the following methods except: a. Job rotation b. Screening c. Training d. Incentive programs 9. Which of these is the most common type of retirement plan? a. Defined benefit b. ERISA c. Defined contribution d. Money purchase plan 10. Which one of the following statements is correct in relation to monetary rewards in accordance with Herzberg’s Two-Factor theory? a. Pay increases are a powerful long-term motivator b. Inadequate monetary rewards are a powerful dissatisfier c. Monetary rewards are more important than non-monetary rewards d. Pay can never be used as a motivator 11. Which pattern of communication is the quickest way to send a message? a. The circle b. The chain vu.ysapak.com c. The Y d. The wheel 12. Chronic stress is the stress that wears at people day after day. Which of these is an example of chronic stress? a. An unhappy marriage b. Ongoing money problems c. Dissatisfaction with a job d. All of the given options 13. The relative position of an organization's pay incentives compared to other companies in the same industry is known as: a. Pay structure b. Pay appraisal c. Pay level d. Pay feedback 14. Poor quality lateral communication will result in which of the following? a. Lack of direction b. Lack of coordination c. Lack of delegation d. Lack of control 15. Which of the following is a health hazard in the work place? a. Uncollected waste paper b. Heavy object c. Frayed crypt d. All of the given options 16. Managers can motivate people to avoid performing dysfunctional behaviors by using: I. Extinction II. Punishment III. Negative reinforcement a. I, II, III b. I and III c. II and III d. I and II 17. Workers' compensation benefits fall into all of these major categories except: a. Medical care b. Retirement benefits c. Disability income d. Death benefits 18. Expectancy theory focuses on the relationships between which three factors? a. Needs, effort and persistence b. Needs, performance and inputs c. Inputs, performance and outcomes d. Needs, performance and outcomes 19. A horizontal extension of the object to increase task variety is called: a. Job evaluation b. Job enrichment c. Job enlargement d. Job rotation 20. Communication between two members of a project team from different function, but the same level of authority is ________ communication. a. UP ward b. Downward c. Lateral d. Diagonal Which of the following role a manager performs as a Resource allocator? vu.ysapak.comIn.nteirnpegrs.ocnoalm role Decisional role Informational role Supportive role The emigration of trained and talented individuals to other nations due to lack of opportunity or other reasons is known as _____________. Job Insecurity Outsourcing Workforce diversity Brain Drain Staffing is a process of hiring qualified employees at the right place and at the right time, to achieve __________. Targeted sales goals Individual career goals Return on investment Organizational objectives Manufacturing was the main concern of personnel department during: Mechanistic period Catalytic period Organistic period Strategic period _________________ is achieved by combining capital, raw material & human resource by an organization. Sales Capital Input Output Supervisors fall into the: Top-level Middle-level First-line level Executive level HRM is associated with the management of: General people Labors only Organizational people Employers only A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as: Planning Decentralization Restructuring Outsourcing The cognitive component consists of a person’s: Emotions Knowledge Attitude Feelings Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as: Equal employment opportunity vu.ysapak.comA.fnfiirnmga.tcivoe maction HR planning Litigation process Which of the following terminology describes the legal legislation in which job applicant should not be rejected on the basis of discriminatory practices? Affirmative action Legal compliance Equal employment opportunity Stereotype An organization operates in: An isolated system A closed system A clogged system An open system ________ refers to a set of expected behavior patterns attributed to someone who occupies a given position in a social unit. Norm Perception Role Stereotyping People can be more productive while working in: Isolation Groups Crowd None of the given options Which of the following component consists of a person’s beliefs, opinions, knowledge, and information? Affective component Cognitive component Behavioral component Objective component Which of the following involves holding beliefs about people that place them in categories for recognizing and accepting differe