|
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'Job description' provides which of the following
information?
►Defined job activities & responsibilities
►Set of KSA required to perform a job
►Level of experience mandatory for a particular job
►Individual’s general attitude that affects the job
performance
Which of the following statement represents
"effectiveness"?
►Achieve most output in less time
►Achieve mass production
►Achieve most output with least input
►Achieve organizational goals
Question No: 41 ( Marks: 10 )
There are several sources that can identify the
training needs. List & explain any five of such
sources.
Q-1: Job posting is:
1. Internal advertisement by an organization
to attract candidates from the existing
employees, against a vacancy.
2. The system of transferring existing employees
to comparable new jobs available in the
organization.
3. An arrangement of in house training of
employees for career advancement.
4. Grouping together of a family of similar jobs,
under a single title to establish uniformity of
standards in controls and compensations.
Q-2: Realistic job preview is a:
1. Technique for listing elements of job before
selecting someone to perform it.
2. Performance appraisal technique.
3. A selection device that enables the
candidates to learn both the negative and
positive information about the job and
organization.
4. None of the given options
Q-3: Job analysis can be performed in all of the
following ways except:
1. Observing hourly work
1. Reviewing interviews conducted with
departing employees
2. Studying diaries or daily journals that manager
kept over a three-month period
3. Giving workers checklists to indicate which
tasks on the list are performed during job
execution
Q-4: Considering continuous process improvement
activities in organizations,
Should “Zero defects” really be a goal?
1. Yes perfection is reasonable goal.
2. No, 0.1 percent errors can be corrected
much more efficiently than they can be
prevented
3. Yes most industries find this an
attainable goal.
4. Sometimes, for some mistakes, cost
benefits can not be calculated
Q-5: Organizational efficiency is expressed as:
1. Planning for long-run goals
2. Making the best use of scarce resources
3. Goal attainment
4. Meeting deadlines
Q-6: Goal setting is:
1. Top down process
2. Bottom up process
3. A process of top down support and bottom
up development
4. A function of senior management
Q-7: When the firm changes the way it operates,
the process is known as:
1. Downsizing
2. Brain drain
3. Restructuring
4. Outsourcing
Q-8: Which one is not included in the hiring
process?
1. Recruitment
2. Socialization
3. Selection
4. Job specification
Q-9: Effectiveness is -----------
vu.ysapak.com
1. Do right things
2. Do things right
3. Productivity
4. All of the given options
Q-10: Extents of individual freedom and discretion
employees have in performing
their jobs is Known as
1. Capitation
2. Flextime
3. Empowerment
4. Autonomy
Which of the following measures are taken to assess
the intensity of employees’ satisfaction and their
attitude toward the training program?
• Continuous feedback
• Profitability rate
• Market share
• Productivity levels
Organization, where employees are provided with the
opportunity to learn on continuous basis is known as:
• Formal
• Informal
• Bureaucratic
• Learning
Under which of the following no screening of
applicant pool is
conducted before making final selection?
• Walk-in applicants
• Employee referrals
• Employment agency
• School placement
Which of the following is NOT a concern of Human
Resource Development
(HRD)?
• Employee training
• Employee orientation
• Employee rights
• Employee appraisals)
Employee commitment has suffered in recent years
because of::
• Downsizing
• Training issues
• Appraisals
• Performance standards
The process through which someone becomes aware of
personal skills, interests, knowledge, motivations;
acquires information about opportunities; identifies
career goals; and establishes action plans to attain
those goals is called _____.
• Organizational development
• Career management
• Career development
• Career planning
Following are the stages of socialization process,
EXCEPT:
• Pre-arrival stage
• Encounter stage
• Metamorphosis stage
• Completion stage
Which performance appraisal technique lists traits and
a range of performance?
1. Alternation ranking
2. Graphic rating scale
3. Management By Objective
4. Paired comparison
Which of the following is part of an employee’s role
in his or her own career development?
1. Providing timely performance feedback
2. Participating in career development
discussions
3. Establishing goals and career plans
4. Offering a variety of career options
_________________ is achieved by combining
capital, raw material & human resource by an
organization.
1. Sales
2. Capital
3. Input
4. Output
Decision regarding the delivery medium for training is
made prior to which of the following step?
1. Evaluating the training program
2. Designing the contents of training to be
delivered
3. Identifying whether the training is required or
not
4. Conducting need assessment to identify issues
vu.ysapak.com
Unofficial part of an organization formed on the basis
of common interests is known as:
1. Formal organization
2. Informal organization
3. Bureaucratic organization
4. Virtual organization
The re-arrangement of organizational structure &
change in organizational culture is accomplished
during:
1. Task analysis
2. Organizational analysis
3. Person analysis
4. Management analysis
Which of the following statement reflects the 'Age
Discrimination Act' for workers?
1. At the age of 40 to 70, workers can not be
retired by force
2. At the age below 18, workers can never be
hired
3. Having 10 years of experience, workers should
be promoted
4. Workers can never be rehired if retired once
Which of the following is a process of attracting
individuals on timely basis, in sufficient numbers and
with appropriate qualifications, to apply for jobs with
an organization?
1. Selection
2. Recruitment
3. Staffing
4. Enrollment
Providing training & development opportunities, and
career information & programs, are all part of the
_____’s role in career development.
1. Individual
2. Manager
3. Supervisor
4. Company
Which of the following method includes the exchange
of information between organizational member & the
applicant through a goal-oriented conversation?
1. Counseling simulations
2. Vocational interest test
3. Role playing
4. Employment interview
_______________________ is an obligation to
perform certain tasks/activities.
1. Duty
2. Responsibility
3. Position
4. Work
If the workforce of an organization represents true
proportion of the community sectors in all its job
classifications, it represents the ______ of its
affirmative action.
1. Performance
2. Gaps
3. Effectiveness
4. Discrepancies
Studying organizational behavior helps managers:
1. To see the value of workforce diversity
2. To analyze the efficiency of organization
3. To analyze the efficiency of organization
4. To become more effective in society
If a company is employing the fresh graduates as well
as the professional experts, the management is said to
be enhancing _____________.
1. Stereotyping
2. Variety
3. Diversity
4. Uniformity
The cognitive component consists of a person’s:
1. Emotions
2. Knowledge
3. Attitude
4. Feelings
Which of the given term is used to represent the
segments of jobs held by an individual throughout
his/her life time?
1. Responsibility
2. Career
3. Occupation
4. Position
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Which of the following information is NOT collected
through observation method while conducting job
analysis?
1. Who is monitoring the task?
2. What task has done?
3. How task has done?
4. How long a task has taken to complete?
The cognitive component consists of a person’s:
1. Emotions
2. Knowledge
3. Attitude
4. Feelings
What is another term used for 360-degree feedback?
1. Feedback loop
2. Multi-source assessment
3. Upward reporting
4. Round communication
Which one of the following is an outcome of
'organizing' function of management?
1. Organization’s strategy
2. Motivation & commitment
3. Organization’s structure
4. Performance measurement
Which of the following is a stated outcome of 'Job
Analysis'?
1. Job description
2. Job specification
3. Job evaluation
4. All of the given options
Which of the following is MOST important to manage
workforce diversity?
1. Lower cohesiveness
2. Support group
3. Top-level commitment
4. Resistance to change
Training to the raters of performance appraisal is an
important responsibility of:
1. Top management
2. HR department
3. Line managers
4. Production department
Graphic rating scales are subjected to all of the
following problems, EXCEPT:
1. Halo effects
2. Complexity
3. Central tendency
4. Leniency
Which of the following is responsible for
implementing the developed strategies?
1. Human resource
2. Physical resource
3. Rules & policies
4. Installed equipment
In which of the following area organizations are
legally bound to maintain consistency in HR policies?
1. Compensation system
2. Training & development
3. Safety measures
4. None of the given options
How can companies provide career counseling,
development advice, and therapy for employees
seeking to grow in their careers?
1. Provide career coaches
2. Encourage role reversal
3. Establish a corporate campus
4. Offer online career centers
Which ONE of the following is not a part of Human
Resource Development?
Select correct option:
1. Training
2. Education
3. Development
4. Rewards
What type of screening mode is used to reduce
absenteeism and establish a baseline for future
insurance claims?
1. Physical examinations
2. Personality tests
3. Polygraph tests
4. Substance abuse screening
vu.ysapak.com.ni n g.com
Which of the following is part of the organization’s
role in an employee’s career development?
1. Communicating the mission, policies, and
procedures
2. Providing timely performance feedback
3. Participating in career development
discussions
4. Seeking out career information
Which of the following term is said to be a part of
Organizational Structure?
1. Goal attainment
2. Hierarchy level
3. Performance standards
4. Supporting staff
“On going process of evaluating & managing both the
behavior & outcomes in the workplace” is known as;
1. Training & development
2. Performance appraisal
3. Compensation management
4. Job analysis
Which performance appraisal technique lists traits and
a range of performance?
1. Alternation ranking
2. Graphic rating scale
3. Management By Objective
4. Paired comparison
HRIS helps managers to perform
_______________________ more effectively &
systematically.
1. Management functions
2. Controlling functions
3. Planning functions
4. HR functions
1)
Q1. Rewards offered to labors involved in production,
are categorized as;
A. Salary
B. Fringe benefits
C. Wage
D. Commission
Q2. The goal of pre-retirement educational programs
is to;
A. Improve job satisfaction
B. Increase employee commitment
C. Minimize medical claims from retirees
D. Ease the transition from working life to
retirement
Q3. Organizations put maximum effort in measuring
performance of organizational people because;
A. It makes procedures cost effective
B. It helps in detecting the problems
C. It leads to product innovation
D. It assists in implementing new technology
Q4. Willingness, capacity & opportunity to perform
are said to be;
A. Performance outcomes
B. Determinants of performance
C. Performance appraisals
D. Types of performance standards
Q5. One of the major barriers to career advancement
experiencing by working ladies is;
A. Difficulty in balancing work and family life
B. Top management is usually male oriented
C. Lack of educational opportunities
D. Common perception that woman can not be better
boss
vu.ysapak.com
Q6. Alternative work arrangements include all of the
following EXCEPT;
A. Part-time work
B. Flexible hours
C. On-site child care
D. Job sharing
Q7. Mr. Ahmed is a cashier and he feels dissatisfied at
work. What best justifies this situation?
A. His job may not be structured to suit his
preferences
B. It involves physical toughness
C. It requires mental toughness
D. It involves too much customer interaction
Q8. The _____ problem occurs when supervisors tend
to rate all their subordinates consistently high.
A. Central tendency
B. Leniency
C. Strictness
D. Halo effect
Q9. The relationship between critical incident method
& BARS (behaviorally anchored rating scale) is;
A. No relationship exists
B. Different methods to evaluate performance
C. Both are similar PA methods
D. Comparison method is used for PA, while BARS is
related to training evaluation
Q10. What is another term for 360-degree feedback?
A. Feedback loop
B. Multi-source assessment
C. Upward feedback
D. Circle feedback
Q11. Standards are established to;
A. Achieve desired outcomes
B. Meet legal compliance
C. Achieve competitive advantage
D. Promote goodwill in market
Q12. The point method to evaluate job is an extension
of;
A. Ranking method
B. Factor comparison method
C. Classification method
D. Point factor method
Q13. Job evaluation is based on the;
A. Physical skills required by the job
B. Relative job worth for an organization
C. Complexity of the job to perform
D. Conceptual skill required by the job
Q14. Who is in the best position to observe and
evaluate an employee’s performance for the purposes
of a performance appraisal?
A. Peers
B. Customers
C. Top management
D. Immediate supervisor
Q15. Groups are called ______________ if jobs are
similar.
A. Classes
B. Grades
vu.ysapak.comC..n Sicnagles.c om
D. Roles
Q16. Train the raters prior to conduct the performance
appraisal is an important responsibility of;
A. Top management
B. HR department
C. Line managers
D. Production department
Q17. Currently Organizations are providing benefits to
their employees;
A. To attract new blood in the organization
B. To create stronger customer relationship
C. To enhance the market share
D. All of the above
Q18. Following are all examples of direct
compensation EXCEPT;
A. Pension
B. Salary
C. Bonus
D. Income
Q19. One of the main flaws of Classification method
to evaluate the jobs is;
A. It is an expensive method
B. Only beneficial for small organizations
C. Maximum probability of biasness
D. Not useful when jobs are different
Q20. Which of the following measurement methods
rates employee performance? relative to other
employees?
A. Graphic rating scale
B. Comparative method
C. Essay method
D. Critical incident method
Q1. HRM is associated with the management of;
A. General people
B. Financial resources
C. Organizational people
D. Community members
Q2. Cost of human resources refers to;
A. Company profits
B. Employee shares
C. Salary packages
D. Earned revenues
Q3. Top level managers require __________________
skills the most;
A. Technical
B. Interpersonal
C. Conceptual
D. Mechanical
Q4. Matching the job description with the individuals’
qualification is an important aspect of;
A. IS
B. MIS
C. HRIS
D. DBMS
Q5. HR managers are generally the _______________
managers;
A. Line
vu.ysapak.com
B. Middle
C. Staff
D. Top
Q6. Manufacturing was the main concern of personnel
department during;
A. Mechanistic period
B. Catalytic period
C. Organist period
D. Strategic period
Q7. SWOT Analysis is a tool for;
A. Determining organization’s mission
B. Developing organizational goals
C. Formulating strategies
D. Environmental scanning
Q8. Jobs are identified & grouped while;
A. Planning
B. Organizing
C. Leading
D. Controlling
Q9. According to the Hawthorne studies, the
productivity of employees;
A. Increased by increasing light
B. Decreased by decreasing light
C. Increased by observing them
D. No change in their productivity
Q10. Organizational goals should be;
A. Achievable
B. Ambiguous
C. Random
D. Vague
Q11. Which one of the following is NOT the source
of workforce diversity?
A. Age
B. Gender
C. Education
D. Resentment
Q12. To anticipate the human resource needs of the
organization based on some previous data or
managerial judgment is known as;
A. Demand forecasting
B. Supplies forecasting
C. Financial forecasting
D. Sales forecasting
Q13. The thorough & detailed study regarding jobs
within an organization is represented by;
A. Job analysis
B. Job description
C. Job specification
D. Job evaluation
Q14. A practice used by companies to assign their
costly activities to outside providers,
(for the purpose of cost saving), rather than completing
it internally is called;
A. Planning
B. Decentralization
C. Restructuring
D. Outsourcing
Q15. Organizational behavior depicts the;
A. Jargons used within the organization
vu.ysapak.comB..n Cinolgle.cctiovem behavior of an organization
C. Effect of society’s common behavior on an
organization
D. Culture prevails in an organization
Q16. Leaders perform;
A. Decisional roles
B. Informal roles
C. Informational roles
D. Interpersonal roles
Q17. Organizations take inputs from its;
A. Rules & Policies
B. Internal Environment
C. External Environment
D. Legislations
Q18. As organizational activities are interrelated, it is
said to be;
A. A closed system
B. An isolated system
C. An open system
D. A clogged system
Q19. Management sciences department is one of the
_______________ of the VU;
A. System
B. Subsystem
C. Board
D. Structure
Q20. Shifting from manual to computerized system is
resulted due to;
A. Workforce diversity
B. Technological advancement
C. Stake holder’s involvement
D. Globalization
1. _________ is the process of acquiring,
training, appraising and compensating employees,
attending to their labor relations, health and safety
and fairness concerns.
a. Labor Relations
b. Organizational Behavior
c. Human Resource Management
d. Organizational Health and Safety
Management
http://ping.fm/juve3
'Job description' provides which of the following
information?
►Defined job activities & responsibilities
►Set of KSA required to perform a job
►Level of experience mandatory for a particular job
►Individual’s general attitude that affects the job
performance
Which of the following statement represents
"effectiveness"?
►Achieve most output in less time
►Achieve mass production
►Achieve most output with least input
►Achieve organizational goals
Question No: 41 ( Marks: 10 )
There are several sources that can identify the
training needs. List & explain any five of such
sources.
Q-1: Job posting is:
1. Internal advertisement by an organization
to attract candidates from the existing
employees, against a vacancy.
2. The system of transferring existing employees
to comparable new jobs available in the
organization.
3. An arrangement of in house training of
employees for career advancement.
4. Grouping together of a family of similar jobs,
under a single title to establish uniformity of
standards in controls and compensations.
Q-2: Realistic job preview is a:
1. Technique for listing elements of job before
selecting someone to perform it.
2. Performance appraisal technique.
3. A selection device that enables the
candidates to learn both the negative and
positive information about the job and
organization.
4. None of the given options
Q-3: Job analysis can be performed in all of the
following ways except:
1. Observing hourly work
1. Reviewing interviews conducted with
departing employees
2. Studying diaries or daily journals that manager
kept over a three-month period
3. Giving workers checklists to indicate which
tasks on the list are performed during job
execution
Q-4: Considering continuous process improvement
activities in organizations,
Should “Zero defects” really be a goal?
1. Yes perfection is reasonable goal.
2. No, 0.1 percent errors can be corrected
much more efficiently than they can be
prevented
3. Yes most industries find this an
attainable goal.
4. Sometimes, for some mistakes, cost
benefits can not be calculated
Q-5: Organizational efficiency is expressed as:
1. Planning for long-run goals
2. Making the best use of scarce resources
3. Goal attainment
4. Meeting deadlines
Q-6: Goal setting is:
1. Top down process
2. Bottom up process
3. A process of top down support and bottom
up development
4. A function of senior management
Q-7: When the firm changes the way it operates,
the process is known as:
1. Downsizing
2. Brain drain
3. Restructuring
4. Outsourcing
Q-8: Which one is not included in the hiring
process?
1. Recruitment
2. Socialization
3. Selection
4. Job specification
Q-9: Effectiveness is -----------
vu.ysapak.com
1. Do right things
2. Do things right
3. Productivity
4. All of the given options
Q-10: Extents of individual freedom and discretion
employees have in performing
their jobs is Known as
1. Capitation
2. Flextime
3. Empowerment
4. Autonomy
Which of the following measures are taken to assess
the intensity of employees’ satisfaction and their
attitude toward the training program?
• Continuous feedback
• Profitability rate
• Market share
• Productivity levels
Organization, where employees are provided with the
opportunity to learn on continuous basis is known as:
• Formal
• Informal
• Bureaucratic
• Learning
Under which of the following no screening of
applicant pool is
conducted before making final selection?
• Walk-in applicants
• Employee referrals
• Employment agency
• School placement
Which of the following is NOT a concern of Human
Resource Development
(HRD)?
• Employee training
• Employee orientation
• Employee rights
• Employee appraisals)
Employee commitment has suffered in recent years
because of::
• Downsizing
• Training issues
• Appraisals
• Performance standards
The process through which someone becomes aware of
personal skills, interests, knowledge, motivations;
acquires information about opportunities; identifies
career goals; and establishes action plans to attain
those goals is called _____.
• Organizational development
• Career management
• Career development
• Career planning
Following are the stages of socialization process,
EXCEPT:
• Pre-arrival stage
• Encounter stage
• Metamorphosis stage
• Completion stage
Which performance appraisal technique lists traits and
a range of performance?
1. Alternation ranking
2. Graphic rating scale
3. Management By Objective
4. Paired comparison
Which of the following is part of an employee’s role
in his or her own career development?
1. Providing timely performance feedback
2. Participating in career development
discussions
3. Establishing goals and career plans
4. Offering a variety of career options
_________________ is achieved by combining
capital, raw material & human resource by an
organization.
1. Sales
2. Capital
3. Input
4. Output
Decision regarding the delivery medium for training is
made prior to which of the following step?
1. Evaluating the training program
2. Designing the contents of training to be
delivered
3. Identifying whether the training is required or
not
4. Conducting need assessment to identify issues
vu.ysapak.com
Unofficial part of an organization formed on the basis
of common interests is known as:
1. Formal organization
2. Informal organization
3. Bureaucratic organization
4. Virtual organization
The re-arrangement of organizational structure &
change in organizational culture is accomplished
during:
1. Task analysis
2. Organizational analysis
3. Person analysis
4. Management analysis
Which of the following statement reflects the 'Age
Discrimination Act' for workers?
1. At the age of 40 to 70, workers can not be
retired by force
2. At the age below 18, workers can never be
hired
3. Having 10 years of experience, workers should
be promoted
4. Workers can never be rehired if retired once
Which of the following is a process of attracting
individuals on timely basis, in sufficient numbers and
with appropriate qualifications, to apply for jobs with
an organization?
1. Selection
2. Recruitment
3. Staffing
4. Enrollment
Providing training & development opportunities, and
career information & programs, are all part of the
_____’s role in career development.
1. Individual
2. Manager
3. Supervisor
4. Company
Which of the following method includes the exchange
of information between organizational member & the
applicant through a goal-oriented conversation?
1. Counseling simulations
2. Vocational interest test
3. Role playing
4. Employment interview
_______________________ is an obligation to
perform certain tasks/activities.
1. Duty
2. Responsibility
3. Position
4. Work
If the workforce of an organization represents true
proportion of the community sectors in all its job
classifications, it represents the ______ of its
affirmative action.
1. Performance
2. Gaps
3. Effectiveness
4. Discrepancies
Studying organizational behavior helps managers:
1. To see the value of workforce diversity
2. To analyze the efficiency of organization
3. To analyze the efficiency of organization
4. To become more effective in society
If a company is employing the fresh graduates as well
as the professional experts, the management is said to
be enhancing _____________.
1. Stereotyping
2. Variety
3. Diversity
4. Uniformity
The cognitive component consists of a person’s:
1. Emotions
2. Knowledge
3. Attitude
4. Feelings
Which of the given term is used to represent the
segments of jobs held by an individual throughout
his/her life time?
1. Responsibility
2. Career
3. Occupation
4. Position
vu.ysapak.com
Which of the following information is NOT collected
through observation method while conducting job
analysis?
1. Who is monitoring the task?
2. What task has done?
3. How task has done?
4. How long a task has taken to complete?
The cognitive component consists of a person’s:
1. Emotions
2. Knowledge
3. Attitude
4. Feelings
What is another term used for 360-degree feedback?
1. Feedback loop
2. Multi-source assessment
3. Upward reporting
4. Round communication
Which one of the following is an outcome of
'organizing' function of management?
1. Organization’s strategy
2. Motivation & commitment
3. Organization’s structure
4. Performance measurement
Which of the following is a stated outcome of 'Job
Analysis'?
1. Job description
2. Job specification
3. Job evaluation
4. All of the given options
Which of the following is MOST important to manage
workforce diversity?
1. Lower cohesiveness
2. Support group
3. Top-level commitment
4. Resistance to change
Training to the raters of performance appraisal is an
important responsibility of:
1. Top management
2. HR department
3. Line managers
4. Production department
Graphic rating scales are subjected to all of the
following problems, EXCEPT:
1. Halo effects
2. Complexity
3. Central tendency
4. Leniency
Which of the following is responsible for
implementing the developed strategies?
1. Human resource
2. Physical resource
3. Rules & policies
4. Installed equipment
In which of the following area organizations are
legally bound to maintain consistency in HR policies?
1. Compensation system
2. Training & development
3. Safety measures
4. None of the given options
How can companies provide career counseling,
development advice, and therapy for employees
seeking to grow in their careers?
1. Provide career coaches
2. Encourage role reversal
3. Establish a corporate campus
4. Offer online career centers
Which ONE of the following is not a part of Human
Resource Development?
Select correct option:
1. Training
2. Education
3. Development
4. Rewards
What type of screening mode is used to reduce
absenteeism and establish a baseline for future
insurance claims?
1. Physical examinations
2. Personality tests
3. Polygraph tests
4. Substance abuse screening
vu.ysapak.com.ni n g.com
Which of the following is part of the organization’s
role in an employee’s career development?
1. Communicating the mission, policies, and
procedures
2. Providing timely performance feedback
3. Participating in career development
discussions
4. Seeking out career information
Which of the following term is said to be a part of
Organizational Structure?
1. Goal attainment
2. Hierarchy level
3. Performance standards
4. Supporting staff
“On going process of evaluating & managing both the
behavior & outcomes in the workplace” is known as;
1. Training & development
2. Performance appraisal
3. Compensation management
4. Job analysis
Which performance appraisal technique lists traits and
a range of performance?
1. Alternation ranking
2. Graphic rating scale
3. Management By Objective
4. Paired comparison
HRIS helps managers to perform
_______________________ more effectively &
systematically.
1. Management functions
2. Controlling functions
3. Planning functions
4. HR functions
1)
Q1. Rewards offered to labors involved in production,
are categorized as;
A. Salary
B. Fringe benefits
C. Wage
D. Commission
Q2. The goal of pre-retirement educational programs
is to;
A. Improve job satisfaction
B. Increase employee commitment
C. Minimize medical claims from retirees
D. Ease the transition from working life to
retirement
Q3. Organizations put maximum effort in measuring
performance of organizational people because;
A. It makes procedures cost effective
B. It helps in detecting the problems
C. It leads to product innovation
D. It assists in implementing new technology
Q4. Willingness, capacity & opportunity to perform
are said to be;
A. Performance outcomes
B. Determinants of performance
C. Performance appraisals
D. Types of performance standards
Q5. One of the major barriers to career advancement
experiencing by working ladies is;
A. Difficulty in balancing work and family life
B. Top management is usually male oriented
C. Lack of educational opportunities
D. Common perception that woman can not be better
boss
vu.ysapak.com
Q6. Alternative work arrangements include all of the
following EXCEPT;
A. Part-time work
B. Flexible hours
C. On-site child care
D. Job sharing
Q7. Mr. Ahmed is a cashier and he feels dissatisfied at
work. What best justifies this situation?
A. His job may not be structured to suit his
preferences
B. It involves physical toughness
C. It requires mental toughness
D. It involves too much customer interaction
Q8. The _____ problem occurs when supervisors tend
to rate all their subordinates consistently high.
A. Central tendency
B. Leniency
C. Strictness
D. Halo effect
Q9. The relationship between critical incident method
& BARS (behaviorally anchored rating scale) is;
A. No relationship exists
B. Different methods to evaluate performance
C. Both are similar PA methods
D. Comparison method is used for PA, while BARS is
related to training evaluation
Q10. What is another term for 360-degree feedback?
A. Feedback loop
B. Multi-source assessment
C. Upward feedback
D. Circle feedback
Q11. Standards are established to;
A. Achieve desired outcomes
B. Meet legal compliance
C. Achieve competitive advantage
D. Promote goodwill in market
Q12. The point method to evaluate job is an extension
of;
A. Ranking method
B. Factor comparison method
C. Classification method
D. Point factor method
Q13. Job evaluation is based on the;
A. Physical skills required by the job
B. Relative job worth for an organization
C. Complexity of the job to perform
D. Conceptual skill required by the job
Q14. Who is in the best position to observe and
evaluate an employee’s performance for the purposes
of a performance appraisal?
A. Peers
B. Customers
C. Top management
D. Immediate supervisor
Q15. Groups are called ______________ if jobs are
similar.
A. Classes
B. Grades
vu.ysapak.comC..n Sicnagles.c om
D. Roles
Q16. Train the raters prior to conduct the performance
appraisal is an important responsibility of;
A. Top management
B. HR department
C. Line managers
D. Production department
Q17. Currently Organizations are providing benefits to
their employees;
A. To attract new blood in the organization
B. To create stronger customer relationship
C. To enhance the market share
D. All of the above
Q18. Following are all examples of direct
compensation EXCEPT;
A. Pension
B. Salary
C. Bonus
D. Income
Q19. One of the main flaws of Classification method
to evaluate the jobs is;
A. It is an expensive method
B. Only beneficial for small organizations
C. Maximum probability of biasness
D. Not useful when jobs are different
Q20. Which of the following measurement methods
rates employee performance? relative to other
employees?
A. Graphic rating scale
B. Comparative method
C. Essay method
D. Critical incident method
Q1. HRM is associated with the management of;
A. General people
B. Financial resources
C. Organizational people
D. Community members
Q2. Cost of human resources refers to;
A. Company profits
B. Employee shares
C. Salary packages
D. Earned revenues
Q3. Top level managers require __________________
skills the most;
A. Technical
B. Interpersonal
C. Conceptual
D. Mechanical
Q4. Matching the job description with the individuals’
qualification is an important aspect of;
A. IS
B. MIS
C. HRIS
D. DBMS
Q5. HR managers are generally the _______________
managers;
A. Line
vu.ysapak.com
B. Middle
C. Staff
D. Top
Q6. Manufacturing was the main concern of personnel
department during;
A. Mechanistic period
B. Catalytic period
C. Organist period
D. Strategic period
Q7. SWOT Analysis is a tool for;
A. Determining organization’s mission
B. Developing organizational goals
C. Formulating strategies
D. Environmental scanning
Q8. Jobs are identified & grouped while;
A. Planning
B. Organizing
C. Leading
D. Controlling
Q9. According to the Hawthorne studies, the
productivity of employees;
A. Increased by increasing light
B. Decreased by decreasing light
C. Increased by observing them
D. No change in their productivity
Q10. Organizational goals should be;
A. Achievable
B. Ambiguous
C. Random
D. Vague
Q11. Which one of the following is NOT the source
of workforce diversity?
A. Age
B. Gender
C. Education
D. Resentment
Q12. To anticipate the human resource needs of the
organization based on some previous data or
managerial judgment is known as;
A. Demand forecasting
B. Supplies forecasting
C. Financial forecasting
D. Sales forecasting
Q13. The thorough & detailed study regarding jobs
within an organization is represented by;
A. Job analysis
B. Job description
C. Job specification
D. Job evaluation
Q14. A practice used by companies to assign their
costly activities to outside providers,
(for the purpose of cost saving), rather than completing
it internally is called;
A. Planning
B. Decentralization
C. Restructuring
D. Outsourcing
Q15. Organizational behavior depicts the;
A. Jargons used within the organization
vu.ysapak.comB..n Cinolgle.cctiovem behavior of an organization
C. Effect of society’s common behavior on an
organization
D. Culture prevails in an organization
Q16. Leaders perform;
A. Decisional roles
B. Informal roles
C. Informational roles
D. Interpersonal roles
Q17. Organizations take inputs from its;
A. Rules & Policies
B. Internal Environment
C. External Environment
D. Legislations
Q18. As organizational activities are interrelated, it is
said to be;
A. A closed system
B. An isolated system
C. An open system
D. A clogged system
Q19. Management sciences department is one of the
_______________ of the VU;
A. System
B. Subsystem
C. Board
D. Structure
Q20. Shifting from manual to computerized system is
resulted due to;
A. Workforce diversity
B. Technological advancement
C. Stake holder’s involvement
D. Globalization
1. _________ is the process of acquiring,
training, appraising and compensating employees,
attending to their labor relations, health and safety
and fairness concerns.
a. Labor Relations
b. Organizational Behavior
c. Human Resource Management
d. Organizational Health and Safety
Management
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