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MCQ's of MGT501 - Human Resource Management, mcq, mid and final term exams [b][b]
[center]MCQ's of MGT501 - Human Resource Management, mcq, mid and final term exams[/center]
A psychological condition in which a person is put
into a deep sleep-like state, while still remaining
awake. It can be used to relieve pain & stress is
called:
? Hypnosis
? Biofeedback
? Transcendental mediation
? Burnout
Employees quit the organizations at their own
choice through:
? Outplacement, restructuring
? Discharging, layoff
? Transfer, demotion
? Resigning, retirement
According to which of the following it is better to
convince the employees to abide by the company’s
rules, rather than promptly responding with
written or oral warnings to employees?
? Hot stove rule
? Positive discipline
? Progressive discipline
? Implied discipline
General practice carried out by Mr. Aslam is to
encourage the participation of his subordinates
while making departmental decisions. He is
therefore said to be:
? Involved in practicing his referent power
? Involved in practicing legitimate power
? Involved in a leadership process
? Involved in making efforts to get favors from
employees
The CEO has appointed Amjad to lead the current
project as he has the talent to handle critical
situations with an ease which enhances the
followers’ morale as well. He is said to be a
successful leader as per:
? Leadership Theory
? Trait Theory
? Behavioral Theory
? Motivational Theory
Creating conditions for a team to be effective is the
responsibility of a(n):
? Leader
? Employee
? Organization
? HR department
United Nations sent a rescue team in the
supervision of Mr. Kim from Geneva to the
northern areas of Pakistan affected by the
destructive earthquake of 2005. Mr. Kim is a/an:
? Parent-country national
? Host-country national
? Third-country national
? Local-country national
Employee handbook is a tool used for:
? Communicating rules & policies within an
organization
? Providing information to stakeholders outside
the organization
? Manipulating the competitors with false
information
? Providing information about salary scale only
Organizational guarantee about the job security is
a functional form of:
? Statutory law
? Contractual law
? Public policy
? Management rights
Ahmed has provided the personal contact numbers
of his subordinates to one of his friend who is
working as an insurance agent in a private
insurance firm, to help him in achieving his
monthly sales target. This practice is:
? Clear violation of labor laws
? Implementation of discrimination law
? Prohibited by the privacy rights
? Violation of employment at will
Organizations are bound to pay its employees at
least the defined minimum wage as per government
decision. This obligation resulted because:
? It is necessary to build goodwill
? It is the statutory right of an employee
? It enhances the market share of a company’s
product
? It provides benefits to all of its stakeholders
The BEST indicator of an effective safety and
health program of an organization is:
? Employees do not feel hesitant while sharing
their problems
? Employees feel motivated to perform well and
vu.ysapak.comsh.nowin lgoy.acltoym
? Employees feel honor that organization is
concerned about their problems
? Employees do not face injuries and illnesses
on regular basis
The physical or psychological condition induced in
workers by overwork or overexposure to stress in
the workplace, is known as:
? Exhaustion
? Burnout
? Collapse
? Fatigue
For which of the following reason, unionmembership
in organizations losses it’s importance
during recent years?
? Legislation protects workers in a better way
? Unions give advantage to union leaders
? Union membership is quite expensive
? Companies do not hire union members
All of the following are reasons of conflicts in an
organization, EXCEPT:
? Everyone competing for scarce resources
? Interactionist view about employees
? Poor coordination among employees
? Stereotypical views about employees
Which of the following is an incentive plan that
rewards employees for exceeding a predetermined
goal by sharing the extra profits?
? Scanlon plan
? Piece-work plan
? Gainsharing plan
? Variable pay plan
Which one of the following does NOT categorized
as 'pay-for-performance' program?
? Piecework plan
? Scanlon plan
? Gainsharing plan
? Profit sharing plan
Which of the given expression is termed as
'equity'?
? Output 1 < Output 2
Input Input
? Output 1 = Output 2
Input Input
? Output 1 ? Output 2
Input Input
? Output 1 > Output 2
Input Input
An employee’s compensation usually comprises of:
? High monetary rewards
? Quality rewards requested by employees
? Benefits like medical & transport allowances
? Financial & non-financial rewards
To make the 'Ranking Method' of job evaluation
more effective:
? Perform performance appraisals on regular
basis
? Train employees prior to appraisals
? Develop high compensation packages
? Clearly define job description initially
Which of the following is most popular technique
for appraising employee performance?
? Alternation ranking
? Graphic rating scale
? Management by objective
? Paired comparison
Which is the best time or occasion to discuss
career-related issues with an employee?
? Weekly staff meeting
? Social lunch
? Employee’s annual appraisal
? Career success team meeting
The basis for promotion will typically be
competence rather than seniority when:
? Team cohesiveness is important
? Company is promoting competition
? Union agreements are involved
? Organization is Legaly bound by government
Which of the following is a part of organization’s
role in the career development of an employee?
? Communicating the mission, policies and
procedures
? Providing timely performance feedback
? Participating in career development
discussions
? Seeking out career information
Amjad has reached the age of full retirement, but
he still wants to continue his job. Moreover,
organization has not yet found any replacement to
him. In such situation Amjad should pursue:
? Counseling to utilize his leisure time
? Search careers outside the company
? Psychological counseling to prepare for
retirement
? Extension of current job within company
Question No: 26 -
Which of the following is the utmost preference of
an organization while selecting a training and
development program?
? Ensure the cost effectiveness of the training
session
? Expert & professional trainers should be hired
? Training should be provided to all the
employees
? Maximum training mediums should be used
Which of the following is the greatest contributor
towards the success of an organization?
vu.ysapak.com . n i?ng P.rcevoamiled grapevine network of employees
? Conduct frequent trainings to employees
? Set goals to define the direction to pursue
? Implementation of the newest technology
The re-arrangement of organizational structure &
change in organizational culture is accomplished
during:
? Task analysis
? Organizational analysis
? Person analysis
? Management analysis
Which of the following term reflects the process of
preparing organizational people according to the
future needs?
? Learning
? Training
? Development
? Need analysis
Which of the following is a test validation method
that determines whether a test measures certain
traits that are important in performing a job or
not?
? Concept validity
? Criterion validity
? Construct validity
? Content validity
Which of the following is a goal-directed summary
of a person's experience, education and training
developed for use in the selection process?
? Curriculum vitae
? Educational record
? Career goal
? Interview questioning
Which of the following force makes an individual
eligible to make decisions, give orders & directing
work activities of others?
? Power
? Influence
? Authority
? Command
Previous company records & customer satisfaction
surveys may serve as a source for:
? Cultivating learning culture within the
organization
? Determining deficiencies that require
training
? Developing career development plans for
employees
? Identifying training outcomes through
evaluation
Which of the following method includes the
exchange of information between organizational
member & the applicant through a goal-oriented
conversation?
? Counseling simulations
? Vocational interest test
? Role playing
? Employment interview
Which of the given employment testing approach
requires individuals to perform activities similar to
those they might encounter in an actual job?
? In-basket technique
? Role playing
? Interview simulations
? Case study
As an HR manager, what should be your main
focus while recruitment?
? The potential candidate must posses
interpersonal and analytical skills
? The potential candidate should be very
confident and sharp
? The potential candidate must be attractive
enough to fit in the position
? The potential candidate should match the
requirements of the job
What could be the main consideration of an HR
manager during recruitment?
? Outsource the employee selection to recruiting
agencies
? Screen the pool of appropriate applicants
? Attract a large number of applicants
? Only hire the experienced candidates
'There is no need to make any new appointment';
therefore, the organization has transfered Mr.
Azam to another branch. This step of the
organization is taken to:
? Increase the labor supply than demand
? Maintain the balance of labor supply and
demand
? Decrease the labor supply than demand
? Devastate the balance of labor supply and
demand
Term used to refer the potential employees
available for work within the geographic area from
which employees are recruited is:
? Labor market
? Employment market
? Employee market
? Job market
The best way of reducing the problems of leniency
or strictness in performance appraisals is to:
? Rank employees
? Train supervisors to avoid it
? Impose a distribution for performance
? Consider the purpose of the appraisal
Which of the following problem occurs when
supervisors tend to rate all their subordinates
vu.ysapak.comc.onnsinistge.nctloy mlow?
? Central tendency
? Leniency
? Strictness
? Halo effect
Rating a person high or low on all items because of
one characteristic during performance appraisal, is
known as:
? Halo effect
? Central tendency
? Stereotyping
? Biasness
Which of the following performance appraisal
method is usually adopted for evaluating
performance at managerial positions?
? Management by objective
? Critical incident
? Paired comparison
? Essay method
In which method supervisor keeps a log of positive
and negative examples of a subordinate’s workrelated
behavior?
? Management by objective
? Comparison method
? Essay method
? Critical incident method
When supervisors are indulged in identifying the
subordinates’ performance deficiencies & provide
suggestions for improvements , the process is said
to be:
? Strategic performance appraisal
? Organizational development
? Upward feedback
? Downward feedback
Grouping of different jobs having similar job
responsibilities & duties is called:
? Classes
? Grades
? Scales
? Roles
According to which of the following method, each
job is assigned to a particular grade/category
depending on the type of jobs, the organizations
required?
? Ranking method
? Classification method
? Factor comparison method
? Point factor method
Which of the following step is MOST important in
creating job-fit?
? An effective selection process
? Promotion and transfer of existing employees
? Training of employees
? Competitive compensation packages
Question No: 49 -
Organization has legitimacy and rationale
configuration that is why it is said to be a/an:
? Formal organization
? Informal organization
? Virtual organization
? Learning organization
According to the 'Hawthorne Studies' productivity
of employees:
? Increased by increasing light intensity
? Decreased by decreasing light intensity
? Increased by observing them
? None of the given options
Question No: 51 ( Marks: 5 )
Company consults its legal advisor for some legal
assistance, what sort of power that legal advisor
will practice?
ANS: The legal advisor will practice the following
power:
Expertise: It is a type of power which is
possessed by a person due to personal expertise and
knowledge.
Using his expertise and knowledge advisor will
provide legal assistance to the company and help them
to get rid of their problems.
Question No: 52 ( Marks: 10 )
Identify the measures that should be taken to make
the performance appraisal system of an
organization more effective.
ANS: Effective Performance Appraisal: In order to
make performance appraisal more effective the
following measures should be taken:
1. Providing training to appraiser: Before
starting the appraisal it is important that the
appraiser must be trained well so that he/she
does not commit the common mistakes of
performance appraisal.
2. Ensuring mistakes are not made during
appraisal: An effective appraisal system is
free of errors and appraiser carries appraisal
well.
3. Proper methods are used: A proper method
to carry performance appraisal should be
adopted to make it effective.
4. Clear objectives: It should be clear in
appraiser's mind that what should be evaluated
and for what reason he/she is being evaluated.
Being a manager how can you make the
performance appraisal system of your organization
legally defensible? vu.ysapak.com
Identify the methods that can be adopted to
maximize the effectiveness of learning.
ANS: Maximize Effectiveness of Learning:
To maximize the
effectiveness of learning the following methods
(learning principles) should be adopted:
1. Participation: Learning is only effective
when the learners participate in the learning
process. So such conditions should be
provided to learners so that they participate in
the learning process.
2. Repetition: An important aspect to enhance
learning is repetition that is given the learner
the opportunity to practice what he is being
taught.
3. Relevance: Learning must be problem
centered rather than content centered. People
should be trained when there is some
deficiency in them and the learning is solving
that problem.
4. Transference: Learning is no effective if it is
not transferred to actual workplace so that
trainees should apply what they have learned
the skills and knowledge to workplace to
increase their productivity. So it should be
ensured that transfer of learning takes place.
5. Feedback: Feedback of performance is
necessary for learning. Feedback helps
employees to improve their performance.
While downsizing, organizations sometimes reduce
the number of its employees by offering early
retirements because:
? HR requirement is less than existing number of
employees
? HR requirement is greater than the existing
number of employees
? Company’s cost in terms of employee
compensation can be saved
? Organizations can be more efficient by this
action of management (correct)
Which of the following can be an alternative
decision to employee termination?
? Demotion
? Retirement
? Resignation
? Lay-off (Correct)
If the time between violation & the respective
penalty implementation lengthens, the impact of the
disciplinary action will:
? Be exceeded (Correct)
? Remain the same
? Become invisible
? Be reduced
Mr. Imran is appointed to supervise all the
employees of the admin department. In this
situation he is said to be a ___________.
? Manager only (Correct)
? Charismatic leader
? Leader only
? Leader & manager at the same time
What sort of relationship exists between ‘negativereinforcement’
& ‘punishment’?
? Both are similar concepts
? Punishment leads to negative-reinforcement
(Correct)
? Negative-reinforcement leads to punishment
? Both leads to similar consequences
'Federal law' requiring employers to give 60 days
notice prior to plant closing or major layoff, as
stated by:
? Statutory right of employees (Correct)
? Employer itself
? Due process by an employer
? Union recommendations
Which of the following facilitates the employer to
hire, fire, demote or promote anyone, in the
absence of any legal obligation?
? Discrimination law
? Employment at will (Correct)
? Affirmative action
? Equal employment opportunity
'Honda Pakistan', implemented a safety & health
program for its employees after consulting experts
and management in the organization. But, no
reduction in the accidents or injuries is observed.
Identify a reason which is least possible to the
failure of this Safety & Health program?
???Company is not considering inputs of employees
regarding safety decisions
???Safety & health program is not communicated
properly to all employees
???Proper safety & health training has not been
provided to the employees (Correct)
???Proper budget is not allocated to safety and health
program as required
Which one of the following is NOT included in the
content of 'Employee Handbook'?
???Fringe benefits
???Safety procedures
???Financial statements (Correct)
???Job duties
"Accounting staff of a EFU General Insurance ltd,
share information of different departments to assist
in preparing the annual budget on a consistent
basis". Which type of communication it is?
???Diagonal communication
???Horizontal communication (Correct)
???Upward communication
vu.ysapak.com??.n?Dionwgn.wcaordm communication
Under a strong union influence, the union
members demanded the salary increment as per the
rate of increase in inflation. As an HR manager
what will be your initial step?
???Rejecting the request as it is unnecessary
???Approving the demand immediately
???Asking union to make a contract
???Arranging negotiation to discuss the issue
According to which of the following view, "conflict
is bad and should be avoided"?
???Behavioral view (Correct)
???Traditional View
???Human Relations View
???Interactionist View
If the political behavior is motivated by selfserving
interests without taking into account the
goals of the organization, the move would be
considered as:
???Ethical
???Neutral
???Unethical (Correct)
???Intense
Legitimate power includes which of the following?
???Acceptance of authority by organizational
members (Correct)
???Limited ability to reward employees
???Ability to only punish employees
???Limited control of company’s physical resources
A power base that depends on fear comes under
which of the following category of power?
???Reward power
???Coercive power (Correct)
???Referent power
???Legitimate power
Which of the following is NOT included in time-off
benefits?
???On-the-job breaks
???Annual holidays
???Flexi time (Correct)
???Paid leaves
Ali was working as MTO in ABL & getting the
package of Rs.20.000, few weeks ago he resigned
from ABL & joined HBL which is offering him
Rs.30,000 at the same post of MTO. In this
situation HBL is adopting the ________ pay
strategy.
???Above market rate (Correct)
???Below market rate
???At market rate
???All of the given options
What type of pay plan is being used when workers
are paid a sum for each unit they produce?
? Base pay
? Competency-based pay (Correct)
? Bonus pay
? Piecework pay
To make the 'Ranking Method' of job evaluation
more effective:
? Perform performance appraisals on regular
basis
? Train employees prior to appraisals
? Develop high compensation packages
? Clearly define job description initially
Miss. Fouzia wants to excel herself in the banking
field by clearing the IBP Superior Qualification
(ISQ) examination. But her current job’s strict
timings do not allow her to fulfill her plans. To
address this problem, the bank could help her by:
? Providing her with a career coach
? Encouraging her to join a career success team
? Facilitating her with flexible working hours
? Suggesting her a better occupation to adopt
Which of the following is part of a manager’s role
in the career development of an employee?
? Communicating the mission, policies and
procedures
? Utilizing career development opportunities
? Participating in career development discussions
? Establishing goals and career plans
Which of the following plays a role in assessing
interests, seeking out career information and
utilizing development opportunities in career
development?
? Individual
? Manager (Correct)
? Supervisor
? Company
The lifelong series of activities that contribute to a
person’s career exploration, establishment, success,
and fulfillment is called:
? Organizational development
? Career management (Correct)
? Career development
? Career planning
How do compensation and benefits with a career
development focus differ from compensation and
benefits with a traditional focus?
? Employee’s productivity is rewarded
? Employee’s efficiency is rewarded
? Enhancement in abilities is rewarded
? All of the given options (Correct)
Amjad has reached the age of full retirement, but
he still wants to continue his job. Moreover,
organization has not yet found any replacement to
him. In such situation Amjad should pursue:
vu.ysapak.com . n i?ng C.ocuonmseling to utilize his leisure time
? Search careers outside the company
? Psychological counseling to prepare for
retirement
? Extension of current job within company
Which of the given objective is mainly focused
during pre-retirement educational programs?
? Improve job satisfaction among senior staff
? Enhance employee performances through such
concerns
? Prepare employees for their upcoming
retired life (Correct)
? Minimize medical claims from retirees
During which stage of socialization, employees
successfully internalize the organizational norms &
beliefs?
? Pre-arrival stage
? Encounter stage
? Metamorphosis stage (Correct)
? Post-retirement stage
During which of the following interview, an
interviewer asks probing and open-ended
questions?
? Structured interview
? Unstructured interview (Correct)
? Formal interview
? Planned interview
Which of the following is a process of attracting
individuals on timely basis, in sufficient numbers
and with appropriate qualifications, to apply for
jobs with an organization?
? Selection
? Recruitment (Correct)
? Staffing
?Enrollment
Which of the following is a force by which
personality traits (expertise) affects others’
behavior?
? Power
? Influence (Correct)
? Authority
? Command
Which of the following practice involves the selling
off portions of the company and making severe
staff reductions?
? Redesigning
? Restructuring (Correct)
? Organizational designing
? Reengineering
People can be more productive while working in:
? Isolation
? Groups (Correct)
? Crowd
? None of the given options
The MOST common reason that an
expatriate fails at an international
assignment is _____.
? Incompetency
? Technical demands of the job
? Expense
? Family pressures (Correct)
Previous company records & customer satisfaction
surveys may serve as a source for:
? Cultivating learning culture within the
organization (Correct)
? Determining deficiencies that require training
? Developing career development plans for
employees
? Identifying training outcomes through
evaluation
The best hiring occurs when the goals of which of
the following should consistent to each other?
? HR managers, Finance managers
? Head office, Branch
? Organization, Individual (Correct)
? Lower managers, Top managers
Which one of the following is NOT the advantage
of Workforce Diversity?
? Multiple perspectives
? Greater openness to new ideas
? Increased creativity and flexibility
? Decreased problem-solving skills (Correct)
Due to which of the following reason, subordinates
may feel dissatisfied with their appraisal
interviews?
? They feel threatened during the interview
? They can influence the course of the interview
? Constructive interviewer is conducting the
interview
? Their poor performance is being highlighted
Which of the given solution served as the best one
for reducing the problem of central tendency in
performance appraisals?
? Rank employees
? Train supervisors to avoid it (Correct)
? Impose a distribution for performance
? Consider the purpose of the appraisal
Some supervisors, when filling in rating scales,
tend to avoid the highs and lows on the scale and
rate most people in the middle. This type of
evaluation is said to be effected by:
? Stereotyping
? Central tendency (Correct)
? Strictness
vu.ysapak.com . n i?ng L.ecnoiemncy
“Ongoing process of managing & evaluating both
the behavior & outcomes in the workplace” is
known as:
? Training & development
? Performance appraisal (Correct)
? Compensation management
? Job analysis
Employees' routine working is now being
monitored through computers electronically; this
trend has affected the Performance Appraisal (PA)
system in which of the following manner?
? Development of PA on more frequent basis
? Enhanced importance of PA for employees
? PA have became more accurate & efficient one
? Human involvement is completely removed
By what means, organizations show concerns for
their employees and earn their commitment?
? Solely ensuring job security of employees
? Provide career development opportunities
? Promise after retirement incentives only
? Offer stock options limited to senior employees
The frequency of conducting the performance
appraisal depends on:
? Environmental challenges
? Training sessions
? Job analysis
? Organizational policies (Correct)
Evaluation method generally adopted by most of
the educational institutes to evaluate the students’
academic performance is:
? Project based method (Correct)
? Focal point method
? Anniversary method
? Base timings method
Which of the following approach emphasizes the
effect of psychological & social factors on
employees’ performance?
? Scientific approach
? Rational approach
? Human relations approach
? Systematic approach (Correct)
In Hawthorne studies which decisive factor was
used in the variation of the workers’ performance?
? Safety measures
? Health condition
? Light variation
? Salary bonuses
Which of the following signifies a term “Task” as a
component of an organization?
? Organizational HR
? Organizational hierarchy
? Mechanical process (Correct)
? Existence purpose
Which of the following abilities are categorized as
the Technical skill of an individual?
? Judgment & creativity
? Analysis & communication
? Knowledge & proficiency (Correct)
? Innovation & advancement
Reactive approach to overcome the influence of
discriminatory practices occurred in the past is
referred as:
? Equal employment opportunity
? Affirmative action (Correct)
? HR planning
? Litigation process
The cognitive component consists of a person’s:
? Emotions
? Knowledge (Correct)
? Attitude
? Feelings
[/b][/b] http://ping.fm/EiDaZ
[center]MCQ's of MGT501 - Human Resource Management, mcq, mid and final term exams[/center]
A psychological condition in which a person is put
into a deep sleep-like state, while still remaining
awake. It can be used to relieve pain & stress is
called:
? Hypnosis
? Biofeedback
? Transcendental mediation
? Burnout
Employees quit the organizations at their own
choice through:
? Outplacement, restructuring
? Discharging, layoff
? Transfer, demotion
? Resigning, retirement
According to which of the following it is better to
convince the employees to abide by the company’s
rules, rather than promptly responding with
written or oral warnings to employees?
? Hot stove rule
? Positive discipline
? Progressive discipline
? Implied discipline
General practice carried out by Mr. Aslam is to
encourage the participation of his subordinates
while making departmental decisions. He is
therefore said to be:
? Involved in practicing his referent power
? Involved in practicing legitimate power
? Involved in a leadership process
? Involved in making efforts to get favors from
employees
The CEO has appointed Amjad to lead the current
project as he has the talent to handle critical
situations with an ease which enhances the
followers’ morale as well. He is said to be a
successful leader as per:
? Leadership Theory
? Trait Theory
? Behavioral Theory
? Motivational Theory
Creating conditions for a team to be effective is the
responsibility of a(n):
? Leader
? Employee
? Organization
? HR department
United Nations sent a rescue team in the
supervision of Mr. Kim from Geneva to the
northern areas of Pakistan affected by the
destructive earthquake of 2005. Mr. Kim is a/an:
? Parent-country national
? Host-country national
? Third-country national
? Local-country national
Employee handbook is a tool used for:
? Communicating rules & policies within an
organization
? Providing information to stakeholders outside
the organization
? Manipulating the competitors with false
information
? Providing information about salary scale only
Organizational guarantee about the job security is
a functional form of:
? Statutory law
? Contractual law
? Public policy
? Management rights
Ahmed has provided the personal contact numbers
of his subordinates to one of his friend who is
working as an insurance agent in a private
insurance firm, to help him in achieving his
monthly sales target. This practice is:
? Clear violation of labor laws
? Implementation of discrimination law
? Prohibited by the privacy rights
? Violation of employment at will
Organizations are bound to pay its employees at
least the defined minimum wage as per government
decision. This obligation resulted because:
? It is necessary to build goodwill
? It is the statutory right of an employee
? It enhances the market share of a company’s
product
? It provides benefits to all of its stakeholders
The BEST indicator of an effective safety and
health program of an organization is:
? Employees do not feel hesitant while sharing
their problems
? Employees feel motivated to perform well and
vu.ysapak.comsh.nowin lgoy.acltoym
? Employees feel honor that organization is
concerned about their problems
? Employees do not face injuries and illnesses
on regular basis
The physical or psychological condition induced in
workers by overwork or overexposure to stress in
the workplace, is known as:
? Exhaustion
? Burnout
? Collapse
? Fatigue
For which of the following reason, unionmembership
in organizations losses it’s importance
during recent years?
? Legislation protects workers in a better way
? Unions give advantage to union leaders
? Union membership is quite expensive
? Companies do not hire union members
All of the following are reasons of conflicts in an
organization, EXCEPT:
? Everyone competing for scarce resources
? Interactionist view about employees
? Poor coordination among employees
? Stereotypical views about employees
Which of the following is an incentive plan that
rewards employees for exceeding a predetermined
goal by sharing the extra profits?
? Scanlon plan
? Piece-work plan
? Gainsharing plan
? Variable pay plan
Which one of the following does NOT categorized
as 'pay-for-performance' program?
? Piecework plan
? Scanlon plan
? Gainsharing plan
? Profit sharing plan
Which of the given expression is termed as
'equity'?
? Output 1 < Output 2
Input Input
? Output 1 = Output 2
Input Input
? Output 1 ? Output 2
Input Input
? Output 1 > Output 2
Input Input
An employee’s compensation usually comprises of:
? High monetary rewards
? Quality rewards requested by employees
? Benefits like medical & transport allowances
? Financial & non-financial rewards
To make the 'Ranking Method' of job evaluation
more effective:
? Perform performance appraisals on regular
basis
? Train employees prior to appraisals
? Develop high compensation packages
? Clearly define job description initially
Which of the following is most popular technique
for appraising employee performance?
? Alternation ranking
? Graphic rating scale
? Management by objective
? Paired comparison
Which is the best time or occasion to discuss
career-related issues with an employee?
? Weekly staff meeting
? Social lunch
? Employee’s annual appraisal
? Career success team meeting
The basis for promotion will typically be
competence rather than seniority when:
? Team cohesiveness is important
? Company is promoting competition
? Union agreements are involved
? Organization is Legaly bound by government
Which of the following is a part of organization’s
role in the career development of an employee?
? Communicating the mission, policies and
procedures
? Providing timely performance feedback
? Participating in career development
discussions
? Seeking out career information
Amjad has reached the age of full retirement, but
he still wants to continue his job. Moreover,
organization has not yet found any replacement to
him. In such situation Amjad should pursue:
? Counseling to utilize his leisure time
? Search careers outside the company
? Psychological counseling to prepare for
retirement
? Extension of current job within company
Question No: 26 -
Which of the following is the utmost preference of
an organization while selecting a training and
development program?
? Ensure the cost effectiveness of the training
session
? Expert & professional trainers should be hired
? Training should be provided to all the
employees
? Maximum training mediums should be used
Which of the following is the greatest contributor
towards the success of an organization?
vu.ysapak.com . n i?ng P.rcevoamiled grapevine network of employees
? Conduct frequent trainings to employees
? Set goals to define the direction to pursue
? Implementation of the newest technology
The re-arrangement of organizational structure &
change in organizational culture is accomplished
during:
? Task analysis
? Organizational analysis
? Person analysis
? Management analysis
Which of the following term reflects the process of
preparing organizational people according to the
future needs?
? Learning
? Training
? Development
? Need analysis
Which of the following is a test validation method
that determines whether a test measures certain
traits that are important in performing a job or
not?
? Concept validity
? Criterion validity
? Construct validity
? Content validity
Which of the following is a goal-directed summary
of a person's experience, education and training
developed for use in the selection process?
? Curriculum vitae
? Educational record
? Career goal
? Interview questioning
Which of the following force makes an individual
eligible to make decisions, give orders & directing
work activities of others?
? Power
? Influence
? Authority
? Command
Previous company records & customer satisfaction
surveys may serve as a source for:
? Cultivating learning culture within the
organization
? Determining deficiencies that require
training
? Developing career development plans for
employees
? Identifying training outcomes through
evaluation
Which of the following method includes the
exchange of information between organizational
member & the applicant through a goal-oriented
conversation?
? Counseling simulations
? Vocational interest test
? Role playing
? Employment interview
Which of the given employment testing approach
requires individuals to perform activities similar to
those they might encounter in an actual job?
? In-basket technique
? Role playing
? Interview simulations
? Case study
As an HR manager, what should be your main
focus while recruitment?
? The potential candidate must posses
interpersonal and analytical skills
? The potential candidate should be very
confident and sharp
? The potential candidate must be attractive
enough to fit in the position
? The potential candidate should match the
requirements of the job
What could be the main consideration of an HR
manager during recruitment?
? Outsource the employee selection to recruiting
agencies
? Screen the pool of appropriate applicants
? Attract a large number of applicants
? Only hire the experienced candidates
'There is no need to make any new appointment';
therefore, the organization has transfered Mr.
Azam to another branch. This step of the
organization is taken to:
? Increase the labor supply than demand
? Maintain the balance of labor supply and
demand
? Decrease the labor supply than demand
? Devastate the balance of labor supply and
demand
Term used to refer the potential employees
available for work within the geographic area from
which employees are recruited is:
? Labor market
? Employment market
? Employee market
? Job market
The best way of reducing the problems of leniency
or strictness in performance appraisals is to:
? Rank employees
? Train supervisors to avoid it
? Impose a distribution for performance
? Consider the purpose of the appraisal
Which of the following problem occurs when
supervisors tend to rate all their subordinates
vu.ysapak.comc.onnsinistge.nctloy mlow?
? Central tendency
? Leniency
? Strictness
? Halo effect
Rating a person high or low on all items because of
one characteristic during performance appraisal, is
known as:
? Halo effect
? Central tendency
? Stereotyping
? Biasness
Which of the following performance appraisal
method is usually adopted for evaluating
performance at managerial positions?
? Management by objective
? Critical incident
? Paired comparison
? Essay method
In which method supervisor keeps a log of positive
and negative examples of a subordinate’s workrelated
behavior?
? Management by objective
? Comparison method
? Essay method
? Critical incident method
When supervisors are indulged in identifying the
subordinates’ performance deficiencies & provide
suggestions for improvements , the process is said
to be:
? Strategic performance appraisal
? Organizational development
? Upward feedback
? Downward feedback
Grouping of different jobs having similar job
responsibilities & duties is called:
? Classes
? Grades
? Scales
? Roles
According to which of the following method, each
job is assigned to a particular grade/category
depending on the type of jobs, the organizations
required?
? Ranking method
? Classification method
? Factor comparison method
? Point factor method
Which of the following step is MOST important in
creating job-fit?
? An effective selection process
? Promotion and transfer of existing employees
? Training of employees
? Competitive compensation packages
Question No: 49 -
Organization has legitimacy and rationale
configuration that is why it is said to be a/an:
? Formal organization
? Informal organization
? Virtual organization
? Learning organization
According to the 'Hawthorne Studies' productivity
of employees:
? Increased by increasing light intensity
? Decreased by decreasing light intensity
? Increased by observing them
? None of the given options
Question No: 51 ( Marks: 5 )
Company consults its legal advisor for some legal
assistance, what sort of power that legal advisor
will practice?
ANS: The legal advisor will practice the following
power:
Expertise: It is a type of power which is
possessed by a person due to personal expertise and
knowledge.
Using his expertise and knowledge advisor will
provide legal assistance to the company and help them
to get rid of their problems.
Question No: 52 ( Marks: 10 )
Identify the measures that should be taken to make
the performance appraisal system of an
organization more effective.
ANS: Effective Performance Appraisal: In order to
make performance appraisal more effective the
following measures should be taken:
1. Providing training to appraiser: Before
starting the appraisal it is important that the
appraiser must be trained well so that he/she
does not commit the common mistakes of
performance appraisal.
2. Ensuring mistakes are not made during
appraisal: An effective appraisal system is
free of errors and appraiser carries appraisal
well.
3. Proper methods are used: A proper method
to carry performance appraisal should be
adopted to make it effective.
4. Clear objectives: It should be clear in
appraiser's mind that what should be evaluated
and for what reason he/she is being evaluated.
Being a manager how can you make the
performance appraisal system of your organization
legally defensible? vu.ysapak.com
Identify the methods that can be adopted to
maximize the effectiveness of learning.
ANS: Maximize Effectiveness of Learning:
To maximize the
effectiveness of learning the following methods
(learning principles) should be adopted:
1. Participation: Learning is only effective
when the learners participate in the learning
process. So such conditions should be
provided to learners so that they participate in
the learning process.
2. Repetition: An important aspect to enhance
learning is repetition that is given the learner
the opportunity to practice what he is being
taught.
3. Relevance: Learning must be problem
centered rather than content centered. People
should be trained when there is some
deficiency in them and the learning is solving
that problem.
4. Transference: Learning is no effective if it is
not transferred to actual workplace so that
trainees should apply what they have learned
the skills and knowledge to workplace to
increase their productivity. So it should be
ensured that transfer of learning takes place.
5. Feedback: Feedback of performance is
necessary for learning. Feedback helps
employees to improve their performance.
While downsizing, organizations sometimes reduce
the number of its employees by offering early
retirements because:
? HR requirement is less than existing number of
employees
? HR requirement is greater than the existing
number of employees
? Company’s cost in terms of employee
compensation can be saved
? Organizations can be more efficient by this
action of management (correct)
Which of the following can be an alternative
decision to employee termination?
? Demotion
? Retirement
? Resignation
? Lay-off (Correct)
If the time between violation & the respective
penalty implementation lengthens, the impact of the
disciplinary action will:
? Be exceeded (Correct)
? Remain the same
? Become invisible
? Be reduced
Mr. Imran is appointed to supervise all the
employees of the admin department. In this
situation he is said to be a ___________.
? Manager only (Correct)
? Charismatic leader
? Leader only
? Leader & manager at the same time
What sort of relationship exists between ‘negativereinforcement’
& ‘punishment’?
? Both are similar concepts
? Punishment leads to negative-reinforcement
(Correct)
? Negative-reinforcement leads to punishment
? Both leads to similar consequences
'Federal law' requiring employers to give 60 days
notice prior to plant closing or major layoff, as
stated by:
? Statutory right of employees (Correct)
? Employer itself
? Due process by an employer
? Union recommendations
Which of the following facilitates the employer to
hire, fire, demote or promote anyone, in the
absence of any legal obligation?
? Discrimination law
? Employment at will (Correct)
? Affirmative action
? Equal employment opportunity
'Honda Pakistan', implemented a safety & health
program for its employees after consulting experts
and management in the organization. But, no
reduction in the accidents or injuries is observed.
Identify a reason which is least possible to the
failure of this Safety & Health program?
???Company is not considering inputs of employees
regarding safety decisions
???Safety & health program is not communicated
properly to all employees
???Proper safety & health training has not been
provided to the employees (Correct)
???Proper budget is not allocated to safety and health
program as required
Which one of the following is NOT included in the
content of 'Employee Handbook'?
???Fringe benefits
???Safety procedures
???Financial statements (Correct)
???Job duties
"Accounting staff of a EFU General Insurance ltd,
share information of different departments to assist
in preparing the annual budget on a consistent
basis". Which type of communication it is?
???Diagonal communication
???Horizontal communication (Correct)
???Upward communication
vu.ysapak.com??.n?Dionwgn.wcaordm communication
Under a strong union influence, the union
members demanded the salary increment as per the
rate of increase in inflation. As an HR manager
what will be your initial step?
???Rejecting the request as it is unnecessary
???Approving the demand immediately
???Asking union to make a contract
???Arranging negotiation to discuss the issue
According to which of the following view, "conflict
is bad and should be avoided"?
???Behavioral view (Correct)
???Traditional View
???Human Relations View
???Interactionist View
If the political behavior is motivated by selfserving
interests without taking into account the
goals of the organization, the move would be
considered as:
???Ethical
???Neutral
???Unethical (Correct)
???Intense
Legitimate power includes which of the following?
???Acceptance of authority by organizational
members (Correct)
???Limited ability to reward employees
???Ability to only punish employees
???Limited control of company’s physical resources
A power base that depends on fear comes under
which of the following category of power?
???Reward power
???Coercive power (Correct)
???Referent power
???Legitimate power
Which of the following is NOT included in time-off
benefits?
???On-the-job breaks
???Annual holidays
???Flexi time (Correct)
???Paid leaves
Ali was working as MTO in ABL & getting the
package of Rs.20.000, few weeks ago he resigned
from ABL & joined HBL which is offering him
Rs.30,000 at the same post of MTO. In this
situation HBL is adopting the ________ pay
strategy.
???Above market rate (Correct)
???Below market rate
???At market rate
???All of the given options
What type of pay plan is being used when workers
are paid a sum for each unit they produce?
? Base pay
? Competency-based pay (Correct)
? Bonus pay
? Piecework pay
To make the 'Ranking Method' of job evaluation
more effective:
? Perform performance appraisals on regular
basis
? Train employees prior to appraisals
? Develop high compensation packages
? Clearly define job description initially
Miss. Fouzia wants to excel herself in the banking
field by clearing the IBP Superior Qualification
(ISQ) examination. But her current job’s strict
timings do not allow her to fulfill her plans. To
address this problem, the bank could help her by:
? Providing her with a career coach
? Encouraging her to join a career success team
? Facilitating her with flexible working hours
? Suggesting her a better occupation to adopt
Which of the following is part of a manager’s role
in the career development of an employee?
? Communicating the mission, policies and
procedures
? Utilizing career development opportunities
? Participating in career development discussions
? Establishing goals and career plans
Which of the following plays a role in assessing
interests, seeking out career information and
utilizing development opportunities in career
development?
? Individual
? Manager (Correct)
? Supervisor
? Company
The lifelong series of activities that contribute to a
person’s career exploration, establishment, success,
and fulfillment is called:
? Organizational development
? Career management (Correct)
? Career development
? Career planning
How do compensation and benefits with a career
development focus differ from compensation and
benefits with a traditional focus?
? Employee’s productivity is rewarded
? Employee’s efficiency is rewarded
? Enhancement in abilities is rewarded
? All of the given options (Correct)
Amjad has reached the age of full retirement, but
he still wants to continue his job. Moreover,
organization has not yet found any replacement to
him. In such situation Amjad should pursue:
vu.ysapak.com . n i?ng C.ocuonmseling to utilize his leisure time
? Search careers outside the company
? Psychological counseling to prepare for
retirement
? Extension of current job within company
Which of the given objective is mainly focused
during pre-retirement educational programs?
? Improve job satisfaction among senior staff
? Enhance employee performances through such
concerns
? Prepare employees for their upcoming
retired life (Correct)
? Minimize medical claims from retirees
During which stage of socialization, employees
successfully internalize the organizational norms &
beliefs?
? Pre-arrival stage
? Encounter stage
? Metamorphosis stage (Correct)
? Post-retirement stage
During which of the following interview, an
interviewer asks probing and open-ended
questions?
? Structured interview
? Unstructured interview (Correct)
? Formal interview
? Planned interview
Which of the following is a process of attracting
individuals on timely basis, in sufficient numbers
and with appropriate qualifications, to apply for
jobs with an organization?
? Selection
? Recruitment (Correct)
? Staffing
?Enrollment
Which of the following is a force by which
personality traits (expertise) affects others’
behavior?
? Power
? Influence (Correct)
? Authority
? Command
Which of the following practice involves the selling
off portions of the company and making severe
staff reductions?
? Redesigning
? Restructuring (Correct)
? Organizational designing
? Reengineering
People can be more productive while working in:
? Isolation
? Groups (Correct)
? Crowd
? None of the given options
The MOST common reason that an
expatriate fails at an international
assignment is _____.
? Incompetency
? Technical demands of the job
? Expense
? Family pressures (Correct)
Previous company records & customer satisfaction
surveys may serve as a source for:
? Cultivating learning culture within the
organization (Correct)
? Determining deficiencies that require training
? Developing career development plans for
employees
? Identifying training outcomes through
evaluation
The best hiring occurs when the goals of which of
the following should consistent to each other?
? HR managers, Finance managers
? Head office, Branch
? Organization, Individual (Correct)
? Lower managers, Top managers
Which one of the following is NOT the advantage
of Workforce Diversity?
? Multiple perspectives
? Greater openness to new ideas
? Increased creativity and flexibility
? Decreased problem-solving skills (Correct)
Due to which of the following reason, subordinates
may feel dissatisfied with their appraisal
interviews?
? They feel threatened during the interview
? They can influence the course of the interview
? Constructive interviewer is conducting the
interview
? Their poor performance is being highlighted
Which of the given solution served as the best one
for reducing the problem of central tendency in
performance appraisals?
? Rank employees
? Train supervisors to avoid it (Correct)
? Impose a distribution for performance
? Consider the purpose of the appraisal
Some supervisors, when filling in rating scales,
tend to avoid the highs and lows on the scale and
rate most people in the middle. This type of
evaluation is said to be effected by:
? Stereotyping
? Central tendency (Correct)
? Strictness
vu.ysapak.com . n i?ng L.ecnoiemncy
“Ongoing process of managing & evaluating both
the behavior & outcomes in the workplace” is
known as:
? Training & development
? Performance appraisal (Correct)
? Compensation management
? Job analysis
Employees' routine working is now being
monitored through computers electronically; this
trend has affected the Performance Appraisal (PA)
system in which of the following manner?
? Development of PA on more frequent basis
? Enhanced importance of PA for employees
? PA have became more accurate & efficient one
? Human involvement is completely removed
By what means, organizations show concerns for
their employees and earn their commitment?
? Solely ensuring job security of employees
? Provide career development opportunities
? Promise after retirement incentives only
? Offer stock options limited to senior employees
The frequency of conducting the performance
appraisal depends on:
? Environmental challenges
? Training sessions
? Job analysis
? Organizational policies (Correct)
Evaluation method generally adopted by most of
the educational institutes to evaluate the students’
academic performance is:
? Project based method (Correct)
? Focal point method
? Anniversary method
? Base timings method
Which of the following approach emphasizes the
effect of psychological & social factors on
employees’ performance?
? Scientific approach
? Rational approach
? Human relations approach
? Systematic approach (Correct)
In Hawthorne studies which decisive factor was
used in the variation of the workers’ performance?
? Safety measures
? Health condition
? Light variation
? Salary bonuses
Which of the following signifies a term “Task” as a
component of an organization?
? Organizational HR
? Organizational hierarchy
? Mechanical process (Correct)
? Existence purpose
Which of the following abilities are categorized as
the Technical skill of an individual?
? Judgment & creativity
? Analysis & communication
? Knowledge & proficiency (Correct)
? Innovation & advancement
Reactive approach to overcome the influence of
discriminatory practices occurred in the past is
referred as:
? Equal employment opportunity
? Affirmative action (Correct)
? HR planning
? Litigation process
The cognitive component consists of a person’s:
? Emotions
? Knowledge (Correct)
? Attitude
? Feelings
[/b][/b] http://ping.fm/EiDaZ